Mara Jiles
Oconomowoc,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Resident Assistant
Presbyterian Homes and Service
Oconomowoc, WI
08.2025 - Current
- Supported residents in daily activities and personal care, enhancing their quality of life.
- Coordinated communication among residents, families, and staff, fostering a supportive community.
- Documented resident interactions and incidents, ensuring compliance and continuity of care.
- Provided support during emergency situations following established protocols.
- Collaborated with team members to ensure quality care for all residents.
Server
Presbyterian Homes and Service
Oconomowoc, WI
08.2023 - Current
- Assisted with meal preparation and serving in dining areas.
- Trained new servers on menu items and service standards.
- Delivered food orders promptly and courteously.
Life Enrichment Assistant
Presbyterian Homes and Service
Oconomowoc, WI
02.2025 - 08.2025
- Assisted residents in engaging activities to promote social interaction and enjoyment.
- Organized and facilitated group events tailored to residents' interests and preferences.
- Developed creative programming ideas to enhance resident engagement and well-being.
Barista
Dunkin' Donuts
Oconomowoc, WI
06.2021 - 06.2023
- Prepared and served coffee drinks to customer specifications.
- Assisted in training new baristas on beverage preparation techniques.
- Maintained cleanliness of workstations and dining areas.
Education
Odyssey Virtual Academy
Ripon, WISkills
- Customer service
- Problem resolution
- Team collaboration
- Conflict resolution
- Training development
- Effective communication
- Time management
- Resident support
Timeline
Resident Assistant
Presbyterian Homes and Service
08.2025 - Current
Life Enrichment Assistant
Presbyterian Homes and Service
02.2025 - 08.2025
Server
Presbyterian Homes and Service
08.2023 - Current
Barista
Dunkin' Donuts
06.2021 - 06.2023
Odyssey Virtual Academy