Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
Work History
Office Manager /District Manager
Amax Auto Insurance
Dallas, TX
11.2012 - Current
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Completed bi-weekly payroll for [Number] employees.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Mentored office employees on proper administrative procedures and how to use programs such as Insurance Pro, Turbo Rater, keeping operations consistent and efficient for maximum performance.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.