Mara Roth
Delaware,OH
Summary
Proven multitasker and relationship builder, I excelled at Kitchen Social, contributing to its recognition as #1 Restaurant in Columbus. My entrepreneurial spirit shone through creating a cleaning business, while my dedication enhanced client and family relations at 5000 Acres Farm. Expert in customer service and work planning, I consistently deliver results beyond expectations.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Kitchen Social
01.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained a positive work environment allowing us to be named #1 Restaraunt in Columbus 2022-to Present
- Answered customer questions about hours, seating, and menu information.
- Kept an organized waitlist for busy times, ensuring efficient seating of guests.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Private Studio Cleaner
Myself
11.2021 - Current
- Created my own cleaning business targeted to help out private salon owners keep their spaces organized and polished.
- Crafted a biweekly schedule to keep a running schedule between my clients and myself.
- Determined prices per room size and the state of their studio.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
Private Nanny/Farm Staff Member
5000 Acres Farm
05.2024 - 08.2024
- Developed strong relationships with parents, maintaining open communication about each of the 5 children's progress and needs.
- Oversaw household duties such as housekeeping tasks or running errands when required.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Prepared healthy, (vegan and pescatarian) age-appropriate snacks and meals.
- Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
- Strengthened relationships with local vendors, and provided information about their farm share and farm stand
Pool Attendant
Scioto Reserve Country Club
05.2022 - 08.2022
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in setting up and breaking down equipment for special events held at the pool area.
- Oversaw sign-in logbooks to facilitate potential contact tracing.
Education
No Degree - Marketing
University of Cincinnati
Cincinnati, OH05.2028
High School Diploma -
Olentangy Berlin
Delaware, OH05.2024
Skills
Customer Service
Strong multitasking
Greeting guests
Active Learning
Relationship Building
Infant care experience
Driven and Determined
Work Planning and Prioritization
Conflict Resolution
Accomplishments
- As a previous member of DECA, I led my team to qualify for the state finals competition through our innovation plan series.
- I learned how to pitch myself to a set of judges and gained excellent entrepreneurial skills leading our team to advance and score highly.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Private Nanny/Farm Staff Member
5000 Acres Farm
05.2024 - 08.2024
Restaurant Hostess
Kitchen Social
01.2023 - Current
Pool Attendant
Scioto Reserve Country Club
05.2022 - 08.2022
Private Studio Cleaner
Myself
11.2021 - Current
No Degree - Marketing
University of Cincinnati
High School Diploma -
Olentangy Berlin
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