Mara Wood
Urbana,OH
Overview
8
8
years of professional experience
Work History
Lead Medical Assistant
OhioHealth
Columbus, OH
12.2023 - Current
- Assisted physicians and nurses with clinical procedures following safe practices.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Documented patient information in EMR and prepared paperwork for medical staff.
Server
Scioto Country Club
07.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Medical Assistant
OhioHealth
Hilliard, OH
12.2022 - 12.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Office Supervisor
OhioHealth
Hilliard, OH
10.2021 - 10.2022
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Reviewed and sent medical records to other physicians upon request.
- Managed appointments, registrations and patient relations in busy office.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Trained all new employees on records management system.
- Oversaw office records and maintained strict document control.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Medical Assistant
OhioHealth
Hilliard, OH
01.2019 - 10.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
Shift Manager
Wendys
London, OH
12.2015 - 01.2022
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Tracked receipts, employee hours, and inventory movements.
Education
High School Diploma -
Madison Plains
London05.2017
Skills
- Performance Improvement
- Staff Oversight
- Phlebotomy Expertise
- Medical Office Administration
- Vital Signs Monitoring
- Food Running
- Table Setting
- Beverage Preparation
- Supply Ordering
- Quality Assurance
- Schedule Oversight
- Inventory Control
Timeline
Lead Medical Assistant
OhioHealth
12.2023 - Current
Server
Scioto Country Club
07.2023 - Current
Medical Assistant
OhioHealth
12.2022 - 12.2023
Medical Office Supervisor
OhioHealth
10.2021 - 10.2022
Medical Assistant
OhioHealth
01.2019 - 10.2022
Shift Manager
Wendys
12.2015 - 01.2022
High School Diploma -
Madison Plains