Marah Mosher
Enosburg Falls,VT
Summary
Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
8
8
years of professional experience
Work History
General Manager
Twiggs American Gastropub
Saint Albans, VT
10.2022 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Recruited, interviewed and hired qualified staff for open positions.
- Provided excellent customer service to ensure satisfaction.
Case Aide
Spherion Staffing
Saint Albans, VT
10.2022 - 04.2023
- Arranged meetings between caseworkers and clients as needed.
- Provided administrative support to case managers, including filing and organizing documents.
- Maintained accurate records and documented client data in company databases.
Baker
Red House Sweets
Saint Albans, VT
03.2022 - 10.2022
- Operated ovens and other equipment to bake products according to established recipes.
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
Quality Control Inspector
Vermont Precision Tools
Swanton, Vermont
10.2019 - 02.2022
- Identified areas for improvement in existing processes, procedures, and equipment.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
General Manager
Swanton House of Pizza
Swanton, VT
03.2016 - 10.2019
- Established and maintained effective communication with staff members to ensure efficient operations.
- Ensured compliance with local health department regulations regarding food safety standards.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Recruited, interviewed and hired qualified staff for open positions.
Education
High School Diploma -
Missisquoi Valley Union High School
Swanton, VT06-2014
Some College (No Degree) - Social Work
Community College of Vermont
Montpelier, VTSkills
- Customer service background
- Computer Proficiency
- Critical Thinking
- Multitasking
- Problem-solving abilities
- Adaptability and Flexibility
Timeline
General Manager
Twiggs American Gastropub
10.2022 - Current
Case Aide
Spherion Staffing
10.2022 - 04.2023
Baker
Red House Sweets
03.2022 - 10.2022
Quality Control Inspector
Vermont Precision Tools
10.2019 - 02.2022
General Manager
Swanton House of Pizza
03.2016 - 10.2019
High School Diploma -
Missisquoi Valley Union High School
Some College (No Degree) - Social Work
Community College of Vermont