Marah Reber
Chippewa Falls
Summary
Dynamic and dependable team member with a proven track record at Pretzelmaker, excelling in customer service and complaint resolution. Recognized for enhancing productivity through effective team collaboration and meticulous attention to detail. Committed to maintaining high standards of cleanliness and safety while fostering positive customer relationships.
Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work.
Overview
1
1
year of professional experience
Work History
Housekeeper
Cobblestone Hotels
Chippewa Falls
08.2024 - Current
- Cleaned guest rooms according to hotel standards and procedures.
- Restocked supplies in common areas and guest rooms regularly.
- Maintained cleanliness of hallways, lobbies, and public restrooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Provided excellent customer service by responding to guest requests promptly.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Interacted pleasantly with clients and guests when performing daily duties.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Team Member
Pretzelmaker
Eau Claire
02.2025 - 05.2025
- Assisted customers with product selection and ordering process.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to achieve daily goals.
- Resolved customer issues promptly in a professional manner.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Developed positive customer relationships through friendly greeting and excellent service.
- Collaborated with team members to maximize productivity and efficiency.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Addressed customer needs, responding to specific requests.
- Uphold high standards of productivity and quality in operations.
- Looked for ways to go above and beyond job requirements.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Provided customer service support to ensure satisfaction.
- Greeted customers upon entering the store with friendly demeanor.
Education
Mcdonell Catholic School
Chippewa Falls, WISkills
- Problem solving
- Team collaboration
- Cleaning
- Following instructions
- Complaint resolution
- Dependability and reliability
- Positive attitude
- Willingness to learn
- Hospitality and accommodation
- Attention to detail
- Customer service
- Cash handling
- Safety compliance
- Conflict resolution
- Effective communication
- Time management
- Task prioritization
- Positive demeanor
- Mopping and sweeping
- Safe cleaning with chemicals
- Customer service-focused
- Multitasking and organization
- Customer-oriented
- Complex Problem-solving
- Equipment operation
- Quality assurance
Timeline
Team Member
Pretzelmaker
02.2025 - 05.2025
Housekeeper
Cobblestone Hotels
08.2024 - Current
Mcdonell Catholic School