Maram Rebhi
Summary
Experienced and reliable hospitality professional with over three years of success in serving, restaurant management, and customer service. Proven ability to lead teams, handle fast-paced environments, and consistently deliver high-quality guest experiences. Skilled in communication, problem-solving, and team coordination, with a strong focus on customer satisfaction. Multilingual and adaptable, bringing energy, professionalism, and a strong work ethic to every role.
Overview
2
2
years of professional experience
Work History
Server
Lebanease Taverna
Arlington, Washington
06.2025 - 07.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted customers with menu selections and dietary preferences.
- Took and processed food and beverage orders accurately.
- Handled cash transactions and processed payments efficiently.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
server
Villa Yara
Arlington, Washington
01.2025 - 02.2025
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area throughout shifts.
- Took accurate orders and communicated them effectively to kitchen staff.
- Processed payments accurately and efficiently at the end of each meal service.
- Collaborated with team members to enhance overall guest experiences.
- Prepared tables for service, ensuring proper settings and presentation standards.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Cleaned tables and chairs to prepare dining area for next customers.
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Implemented feedback from customers to improve service quality and menu offerings.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Prepared checks, itemizing total meal costs and taxes.
Server \ Manager
CLOUD
Arlington, Washington
05.2023 - 01.2025
- Managed daily operations for a fast-paced dining environment.
- Trained and supervised staff on service standards and protocols.
- Coordinated scheduling to ensure adequate coverage during peak hours.
- Handled customer inquiries and resolved service-related issues effectively.
- Implemented inventory control procedures to maintain supply levels.
- Assisted in developing promotional events to enhance customer engagement.
- Collected cash sales from employees to properly tip each server after shift.
- Maintained table setting by removing courses, replenishing utensils, and refilling drinks.
- Provided information about menu selections and made recommendations.
- Served orders by picking up and delivering customers' choices from bar and kitchen.
- Developed policies, procedures, and standards for server management and maintenance.
- Cleared dishes from tables during and after meal service to maintain clean dining area.
- Trained and acclimated new servers to restaurant's culture and operations.
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
- Leveraged proper serving etiquette to promote inviting dining atmosphere.
Education
Master of Science - Data Analytics
University of The Potomac
DC06-2026
Skills
- Customer service
- Effective communication
- Problem solving
- Team building
- Relationship building
- Critical Thinking
- Decision-making
Languages
English
Professional
French
Full Professional
Arabic
Full Professional
Timeline
Server
Lebanease Taverna
06.2025 - 07.2025
server
Villa Yara
01.2025 - 02.2025
Server \ Manager
CLOUD
05.2023 - 01.2025
Master of Science - Data Analytics
University of The Potomac