Maranda Kelly
Redmond,WA
Summary
Organized Patient Service Representative with 3 years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations.
Overview
9
9
years of professional experience
Work History
Lead Patient Service Representative
Overlake Redmond & Kirkland Primary Care
12.2020 - Current
- Primary responsibilities include managing medical director schedule, manage work flow at front desk, coordinating staff monthly meeting, patient registration, scheduling appointments, answering phones, distribution of records through EPIC (the EMR system) and executing duties in a manner that provides excellent customer service for the patient experience.
Lead Esthetician
Benefit Cosmetics
04.2018 - 04.2021
- Demonstrate and sell Benefit products, build and maintain great customer relationships, actively recruiting new clients, perform waxing, make up and skin care services
- Lead trainer for the NW region for all new hires.
Barista
Big Foot Java
04.2015 - 12.2018
- Prepare food and beverages, handle money, maintain customer relations, working in a fast paced environment.
Education
Esthetician License -
Paroba
Everett, WA 09.2015 -
No Degree - Communications
Washington State University
Pullman, WA 05.2001 -
Skills
Communicationundefined
Accomplishments
- Employee of the Month- April 2021
- District trainer for Benefit Cosmetics
- Patient services champion committee
- Power of the Heart Award
- Top 3 sales in NW region for 2+ years
Timeline
Lead Patient Service Representative
Overlake Redmond & Kirkland Primary Care
12.2020 - Current
Lead Esthetician
Benefit Cosmetics
04.2018 - 04.2021
Esthetician License -
Paroba
09.2015 -
Barista
Big Foot Java
04.2015 - 12.2018
No Degree - Communications
Washington State University
05.2001 -
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