Marbella Bello
Sylmar,CA
Summary
Detailed-oriented person with strong working skills and the ability to learn concepts very quickly. Strong headed person, hard-working, and quick learner and can work with little to supervision. Hope to obtain a position in a leading health care organization where can gain further experience and utilize knowledge, skills and personal attributes to benefit the business.
Overview
6
6
years of professional experience
Work History
Receptionist
Pasadena Eye Medical Group
05.2021 - Current
- Greeted incoming patients and visitors in professionally and provided friendly, knowledgeable assistance .
- Check-in, check-out collect co-payments and personal information.
- Verify medical insurance, scanning identification and insurance cards.
- Schedule, reschedule, and verify patient appointments patients via phone calls or email notifications, reducing no-show rates.
- Answered phone promptly and directed incoming calls to correct offices. Take messages and emails.
- Increased privacy compliance by strictly adhering to HIPAA regulations when handling sensitive patient information both digitally and physically.
Sale Representative /E-Commerce Customer Service Specialist
Triumph Optical
04.2018 - 02.2021
- Greeting walk in customers
- Assist customers with frames/contact lenses/optical supplies.
- Designer frame and sunglasses knowledge.
- Provides members with information regarding eye wear, product options and eye wear services.
- Update inventory on Amazon / Walmart/ E Bay
- Picking & packing Sending out orders USPS / FedEx / UPS
- Informing customers about their orders giving tracking numbers
- Receiving deliveries. Packing and sending out FBA
Education
LDS Business College
Salt Lake City, UT2016
Skills
- Computer skills
- Customer Service
- Cash Handling
- Time management
- Insurance Verification
- PBX phone system
- Office Organization
- Inventory Management
- Telephone Etiquette
Languages
Spanish
Professional Working
Timeline
Receptionist
Pasadena Eye Medical Group
05.2021 - Current
Sale Representative /E-Commerce Customer Service Specialist
Triumph Optical
04.2018 - 02.2021
LDS Business College
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