Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marbella Ramirez

HOUSTON

Summary

Goal oriented and dedicated cashier and bookkeeper. Skilled in managing high stress situations. Focused on providing exceptional customer support. Alert and friendly, ready to answer any question a customer may have.

Overview

3
3
years of professional experience
1
1
Language

Work History

Cashier

HEB Grocery Store
Houston, TX
09.2024 - Current
  • Utilized point-of-sale systems effectively to process transactions.
  • Navigated high stress environments
  • Provided exceptional customer service
  • Efficiently transitioned to customer service/business desk for more in depth customer assistance
  • Handled large amount of money working as a bookkeeper
  • Collaborated with team members to maintain an efficient environment

Front End Supervisor

Ross Dress for Less
Houston, TX
03.2023 - 08.2024
  • Supervised front-end operations, ensuring efficient checkout processes and customer satisfaction
  • Trained and mentored staff on best practices for customer service and point-of-sale systems
  • Handled scheduling and break running
  • Promoted collaboration, team work, and efficiency to staff

Education

Associate of Science - Science

Houston Community College
Houston, TX
05-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Communication
  • Time management

Languages

Spanish
Native or Bilingual

Timeline

Cashier

HEB Grocery Store
09.2024 - Current

Front End Supervisor

Ross Dress for Less
03.2023 - 08.2024

Associate of Science - Science

Houston Community College