Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic
Open To Work
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Marbella Zavala

Patient Access Specialist
Reading,PA

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Patient Access SpecialistFront Desk ReceptionistPharmacy Technician

Work Type

Full Time

Location Preference

On-Site
Location: Reading, PA, US
Open to relocation: No

Important To Me

Career advancementHealthcare benefitsPaid time offPersonal development programs

Summary

I am a motivated individual with strong communication and problem-solving strengths. I bring reliability, initiative, and a positive attitude to new challenges. Im eager to support team goals and contribute to workplace success through effective collaboration and attention to detail while hoping to continue my education.

Overview

3
3
years of professional experience
3
3

Certifications

2
2

Certificates of completion

Work History

Patient Access Specialist

Ensemble Health Parters - Reading Hospital
Reading, PA
03.2026 - Current
  • Coordinated patient registration processes to ensure accurate data collection and entry.
  • Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Verified insurance coverage and obtained necessary authorizations to ensure timely billing and reimbursement.
  • Registered patients and verified insurance information for accuracy.
  • Managed patient check-in processes to ensure efficient flow.

Front Desk Receptionist

JMM Services
Reading, PA
01.2025 - 12.2025
  • Managed front desk operations, ensuring efficient guest check-in and check-out processes.
  • Facilitated effective communication between guests and staff to enhance service delivery.
  • Utilized multi-line phone system to handle incoming calls and inquiries professionally.
  • Scheduled appointments and maintained accurate records of visitor information.

Pharmacy Technician

Rite-Aid Pharmacy
Reading, PA
10.2023 - 12.2024
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Collected co-payments or full payments from customers.
  • Managed inventory levels, ensuring timely restocking of pharmaceutical supplies.
  • Processed prescription orders efficiently using pharmacy management software.

Education

High School Diploma -

Reading Senior High School
Reading, PA

Nurse Aide -

Reading Muhlenburg Career And Technology Center
Reading, PA

Skills

  • HIPAA compliance
  • Insurance verification
  • Patient registration
  • Epic systems
  • Customer Service
  • Medical Terminology
  • Bilingual
  • Billing
  • Revenue Cycle

Certification

  • CPR Certified - American Heart Association
  • BLS Certified - American Heart Association
  • CRCR Certified - Healthcare Financial Management Association
  • Bloodborne Pathogens Certificate - Career Safe
  • HIPPA Certificate - Career Safe

Languages

Spanish
Professional Working
English
Native or Bilingual

Interests

  • Continuing Education
  • Volunteering at community kitchens and food-related charities
  • I enjoy helping others and giving back to the community
  • Offering time and support to shelters for the homeless, women, and animals

Timeline

Patient Access Specialist

Ensemble Health Parters - Reading Hospital
03.2026 - Current

Front Desk Receptionist

JMM Services
01.2025 - 12.2025

Pharmacy Technician

Rite-Aid Pharmacy
10.2023 - 12.2024

High School Diploma -

Reading Senior High School

Nurse Aide -

Reading Muhlenburg Career And Technology Center

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