Marc DiLorenzo
Mohegan Lake,New York
Summary
I am an experienced, hardworking Food Server and Barback with high personal standards for customer service, attention to detail and a friendly personality. Successful at handling food and beverage services while bussing tables and fulfilling customer requests. I am always looking to surpass expectations and provide patrons with a positive dining experience that makes them want to return. I am a team player who works well with staff and supervisors to satisfy customers.
Overview
5
5
years of professional experience
Work History
Banquet Server/Barback
New York Marriott Marquis
2022.01 - Current
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments while demonstrating exceptional teamwork and time management.
- Provided friendly, courteous service to create memorable moments for guests.
- Provided excellent service while working exclusive VIP events for celebrities, professional athletes, politicians and other notable people.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons, as well as setting up and breaking down the bar areas.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
Server
Park Restaurant
2019.08 - 2020.03
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Science - Marketing
SUNY College At Plattsburgh
Plattsburgh, NY06.2013
Associate of Science - Marketing
Rockland Community College
Suffern, NY05.2010
Skills
- Strong teamwork
- Time Management
- Customer Service
- Table setting knowledge
- Flexible Schedule
- Guest Relations
- Safe Food Handling
- Table arrangements
- Table Bussing
Accomplishments
- Twice nominated for Food and Beverage department Employee of the Month.
Timeline
Banquet Server/Barback
New York Marriott Marquis
2022.01 - Current
Server
Park Restaurant
2019.08 - 2020.03
Bachelor of Science - Marketing
SUNY College At Plattsburgh
Associate of Science - Marketing
Rockland Community College
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