Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marc Fotso

Richmond,TX

Summary

Dynamic and results-oriented professional with extensive experience in customer service and cash handling, demonstrated during roles at Walmart and other notable companies. Excelled in enhancing customer satisfaction and streamlining payment processes, showcasing a strong work ethic and reliability. Proficient in POS systems and retail merchandising, with a proven track record of contributing to team success and operational efficiency.

Overview

4
4
years of professional experience

Work History

Cashier

Walmart
02.2024 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

School Age Teacher

Kiddie Academy
12.2022 - 07.2024
  • Organized extracurricular activities such as clubs or tutoring sessions to expand students'' educational experiences beyond the classroom setting.
  • Mentored new teachers to support their transition into the profession, sharing expertise and resources for success.

Retail Sales Associate

Academy Sports Outdoors
07.2022 - 01.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Team Member

Whatabuger
08.2020 - 05.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

High School Diploma (GED) - N/a

Stephen F Austin High School
Sugar Land, TX
05.2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Customer service excellence
  • Money Handling
  • Reliability and punctuality
  • Cash handling and management
  • Basic Math Competence
  • Payment Processing
  • Product restocking
  • Product Knowledge
  • Refunds and exchanges
  • POS Systems
  • ID Verification
  • Sales expertise
  • Retail Merchandising

Languages

French
Native or Bilingual

Timeline

Cashier

Walmart
02.2024 - 10.2024

School Age Teacher

Kiddie Academy
12.2022 - 07.2024

Retail Sales Associate

Academy Sports Outdoors
07.2022 - 01.2023

Team Member

Whatabuger
08.2020 - 05.2022

High School Diploma (GED) - N/a

Stephen F Austin High School

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Marc Fotso