Marc Fotso
Richmond,TX
Summary
Dynamic and results-oriented professional with extensive experience in customer service and cash handling, demonstrated during roles at Walmart and other notable companies. Excelled in enhancing customer satisfaction and streamlining payment processes, showcasing a strong work ethic and reliability. Proficient in POS systems and retail merchandising, with a proven track record of contributing to team success and operational efficiency.
Overview
4
4
years of professional experience
Work History
Cashier
Walmart
2024.02 - 2024.10
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
School Age Teacher
Kiddie Academy
2022.12 - 2024.07
- Organized extracurricular activities such as clubs or tutoring sessions to expand students'' educational experiences beyond the classroom setting.
- Mentored new teachers to support their transition into the profession, sharing expertise and resources for success.
Retail Sales Associate
Academy Sports Outdoors
2022.07 - 2023.01
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Team Member
Whatabuger
2020.08 - 2022.05
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma (GED) - N/a
Stephen F Austin High School
Sugar Land, TX05.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Customer service excellence
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Basic Math Competence
- Payment Processing
- Product restocking
- Product Knowledge
- Refunds and exchanges
- POS Systems
- ID Verification
- Sales expertise
- Retail Merchandising
Languages
French
Native or Bilingual
Timeline
Cashier
Walmart
2024.02 - 2024.10
School Age Teacher
Kiddie Academy
2022.12 - 2024.07
Retail Sales Associate
Academy Sports Outdoors
2022.07 - 2023.01
Team Member
Whatabuger
2020.08 - 2022.05
High School Diploma (GED) - N/a
Stephen F Austin High School