Marc Haley
Charleston,South Carolina
Summary
Retail and customer service professional with hands-on experience in POS operations, cash handling, and store support. Brings a steady approach to customer care, register balancing, stocking, and issue resolution while maintaining accurate transactions and organized store conditions.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Customer Service Representative
Circle K
North Charleston, South Carolina
01.2026 - 10.2026
- Greeted Circle K customers, providing product information and service assistance to enhance customer experience.
- Processed cash, card, and mobile payments at register, ensuring accurate and efficient transactions.
- Balanced register drawers and verified cash accuracy to maintain financial integrity.
- Stocked shelves, coolers, and impulse displays across the store.
CSR - Customer Service Representative
Parker's
Charleston, SC
06.2022 - 08.2024
- Delivered exceptional customer service by promptly addressing inquiries and effectively resolving issues. Processed transactions as cashier, ensuring accuracy and satisfaction. Assisted customers as greeter, stocked and organized products, managed POS operations, handled cash, completed safe drops, and maintained paperwork.
- Assisted Parker's guests with purchases, questions, and friendly counter service.
- Processed cash, card, and loyalty transactions through point-of-sale systems.
- Resolved customer concerns using calm communication and store policy.
Prep Cook
Famulari's Pizzeria
Charleston, South Carolina
03.2021 - 06.2022
- Prepared vegetables, meats, and cheeses for pizza and kitchen orders, ensuring freshness and quality.
- Measured ingredients for sauces, dough, and menu items to maintain consistency in food preparation.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Served meals to customers.
- Trained new employees in pizza preparation techniques, enhancing team efficiency and service quality.
Cook/Prep
swig and swine
Charleston, SC
10.2019 - 03.2021
- Expedite ticket orders, Improved communication between BOH and FOH to enhance order accuracy. Received Amazon gift card for demonstrating positive attitude and kind demeanor. Recently given an Amazon gift card for my positive attitude and kind demeanor.
Jersey Mikes
Jersey Mike's Subs
Charleston, SC
12.2018 - 03.2021
- Restocked supplies to ensure efficient service.
- Completed day-to-day duties accurately and efficiently.
MOD Squad Member
MOD PIZZA
Charleston, SC
01.2018 - 11.2018
- Responsibilities: Create and execute prep list, Ordered local produce, Order large pfg truck twice weekly.
- PREP / KEYHOLDER / ORDER PRODUCT
Line Cook
Crab Shack
04.2014 - 12.2017
- Responsibilities: Set up line, Create and execute prep list, Execute ticket orders.
CSR / Keyholder
Wild Birds Unlimited
Charleston, SC
11.2010 - 04.2014
- Responsibilities: Open / Close store, Assist customers with products, Run POS system, Input sales summary to QuickBooks, Order products from suppliers, inventory.
Education
Associate - computer science
ECPI University
Richmond, VA09-2004
Music Of Recording Arts - Music
J. Sargeant Reynolds Community College
Richmond, VA06-1996
Skills
- POS
- Cash register
- Data entry
- Stock management
- Sales
- Retail sales
- Client support
- Customer care
- Microsoft Office
- Excel proficiency
- Microsoft Word
- Microsoft Outlook
- Time management
- Organizational skills
- Communication skills
- Effective communication
- Leadership
- Administrative experience
- Administrative skills
- Food Preparation
- Kitchen Experience
- Food preparation
- Product Demos
- Merchandising
- Technical proficiency
- Effective communication
- Technical proficiency
- Stock management
Personal Information
- Driving License: Yes
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
Driver's License
Timeline
Customer Service Representative
Circle K
01.2026 - 10.2026
CSR - Customer Service Representative
Parker's
06.2022 - 08.2024
Prep Cook
Famulari's Pizzeria
03.2021 - 06.2022
Cook/Prep
swig and swine
10.2019 - 03.2021
Jersey Mikes
Jersey Mike's Subs
12.2018 - 03.2021
MOD Squad Member
MOD PIZZA
01.2018 - 11.2018
Line Cook
Crab Shack
04.2014 - 12.2017
CSR / Keyholder
Wild Birds Unlimited
11.2010 - 04.2014
Associate - computer science
ECPI University
Music Of Recording Arts - Music
J. Sargeant Reynolds Community College