Marc Knox
Williston,ND
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my cash handling and team collaboration skills at Kum&Go to significantly improve service efficiency. My commitment to professionalism and courtesy, combined with a proven track record in customer service, positions me as a valuable asset to any team, consistently achieving and exceeding employer expectations.
Warehouse professional with proven ability to streamline logistics and enhance warehouse efficiency. Known for strong focus on team collaboration and achieving results, adapting to shifting priorities seamlessly. Reliable in managing inventory, ensuring accurate order fulfillment, and maintaining safe working environment.
Professional hydrovac operator with robust experience in excavation and utility location. Strong focus on safety protocols and efficient project execution. Known for excellent teamwork and adaptability in dynamic environments. Skilled in operating hydrovac equipment, soil extraction, and debris removal while maintaining high standards of work quality.
Overview
10
10
years of professional experience
Work History
Cashier
Kum&Go
01.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Swamper/Hydrovac Operator
Wolverine Construction
04.2021 - 11.2023
- Traveled on trucks with drivers to assist with loading, unloading, and maintenance.
- Expedited job completion times with effective teamwork among crew members while executing various Swamper functions.
- Assisted in the training of new Swampers, ensuring they were well-prepared for their roles and responsibilities.
- Maintained a safe working environment by following safety protocols during all Swamper operations.
- Reduced workplace accidents through strict adherence to safety guidelines and procedures while performing Swamper duties.
- Cleaned and inspected trucks and franc trucks after jobs.
- Demonstrated adaptability by taking on additional responsibilities when needed to ensure project deadlines were met.
- Optimized resource allocation by keeping accurate records of materials used or transported during projects.
- Contributed to successful project completion by effectively collaborating with team members on various tasks.
- Supported efficient transportation of goods using appropriate loading techniques for safe handling during transit.
- Mitigated potential hazards at worksites using proactive risk assessments before commencing any tasks or activities.
- Upheld company standards for quality control through detailed inspections of incoming shipments before offloading or processing.
- Strengthened relationships with clients, drivers, and other stakeholders through clear communication and professional conduct as a Swamper representative.
- Pressure washed and maintained clean work area.
- Managed waste disposal appropriately according to environmental regulations, maintaining company compliance.
- Reinforced a positive work culture that promoted collaboration, respect, and professionalism among all team members.
- Elevated operational efficiency levels through continuous improvement efforts related to Swamper workflows.
- Enhanced communication within the team by actively participating in meetings and providing valuable input on work-related matters.
- Cleaned oil and other spills.
- Delivered consistent performance by developing and maintaining a strong understanding of Swamper job requirements, best practices, and industry standards.
- Streamlined workflow processes through proper organization of tools, equipment, and materials.
- Improved team efficiency by coordinating and organizing Swamper tasks and responsibilities.
- Ensured timely completion of projects by assisting with loading and unloading materials.
- Performed general housekeeping and cleaning tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained tools and equipment in good working condition.
- Followed safety protocols and best practices for installation, maintenance, or repair work..
- Operated variety of power tools and hand tools.
- Cleaned and lubricated components to maintain optimal performance.
- Inspected and tested equipment for conformance with specifications.
Forklift Operator
St. Vincent De Paul
11.2019 - 02.2021
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Transported goods between warehouse locations according to shipment and storage needs.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Communicated with floor managers to determine merchandise placement.
Porta Potty Tech
Glacier Portable Services
02.2019 - 11.2019
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Transported hazardous waste to landfill from oil field
Telephone Sales Representative
Turnkey Solutions Inc
07.2017 - 01.2019
- Led customers through smooth sales processes.
- Participated in ongoing professional development opportunities related to industry advancements or relevant skill-building workshops.
- Cultivated inbound sales inquiries to successfully convert leads to sales appointments.
Warehouse Worker
Khols Distribution Center
08.2016 - 01.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Order Selector
Tobacco Outlet
03.2015 - 01.2016
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
- Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Ensured proper inventory management through consistent communication with supervisors and warehouse team members.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
- Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
- Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
- Contributed to the reduction of workplace accidents by following safety protocols when operating machinery or moving heavy items.
- Promoted a positive working atmosphere among colleagues through effective communication, open dialogue, and mutual respect for each other''s roles within the team structure.
Factory Worker
Quality Plastic
08.2014 - 02.2015
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
- Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
- Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
- Performed quality checks on finished products to identify and address discrepancies.
- Participated in regular safety meetings to stay updated on best practices and identify areas for improvement within the facility.
- Inspected materials before assembly to verify compliance of quality control standards.
- Enhanced product quality through meticulous inspection and identification of defects for corrective action.
- Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
Education
GED -
Colton High School
Colton, CA06-2002
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Product knowledge
Timeline
Cashier
Kum&Go
01.2024 - Current
Swamper/Hydrovac Operator
Wolverine Construction
04.2021 - 11.2023
Forklift Operator
St. Vincent De Paul
11.2019 - 02.2021
Porta Potty Tech
Glacier Portable Services
02.2019 - 11.2019
Telephone Sales Representative
Turnkey Solutions Inc
07.2017 - 01.2019
Warehouse Worker
Khols Distribution Center
08.2016 - 01.2017
Order Selector
Tobacco Outlet
03.2015 - 01.2016
Factory Worker
Quality Plastic
08.2014 - 02.2015
GED -
Colton High School
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