Marc Olsen
Mesa,AZ
Summary
Accomplished sales professional with expertise in CRM proficiency and objection handling. Demonstrated success in driving product sales through effective demonstrations and personalized service. Committed to fostering strong client relationships and achieving team sales goals.
Professional sales professional with strong background in driving revenue growth and fostering client relationships. Demonstrates expertise in strategic planning, negotiation, and communication. Known for exceptional team collaboration and adaptability in dynamic environments. Consistent track record of meeting and exceeding sales targets through innovative solutions and customer-focused strategies.
Overview
28
28
years of professional experience
Work History
Sales Consultant
Dolphin Pools
Gilbert, AZ
02.2024 - 01.2026
- Assisted clients in selecting pool products tailored to specific needs and preferences.
- Conducted product demonstrations to enhance customer understanding of pool maintenance solutions.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Collaborated with team members to develop effective sales strategies for seasonal promotions.
- Enhanced client relationships through regular follow-ups and personalized service offerings.
- Responded promptly to customer inquiries, ensuring high levels of satisfaction and loyalty.
Project Manager
California Pools & Spas
Chandler, AZ
03.1998 - 02.2024
- Coordinated project timelines and deliverables across departments to enhance workflow efficiency.
- Managed stakeholder communications to ensure alignment and clarity on project objectives.
- Developed project documentation, including charters and status reports, to track progress effectively.
- Facilitated team meetings to identify challenges and propose solutions for project hurdles.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
Education
High School Diploma -
Dobson High School
Mesa, AZNo Degree - Business Management
Mesa Community College
Mesa, AZ08-1992
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Product and service sales
- Closing techniques
- Sales strategies
Timeline
Sales Consultant
Dolphin Pools
02.2024 - 01.2026
Project Manager
California Pools & Spas
03.1998 - 02.2024
High School Diploma -
Dobson High School
No Degree - Business Management
Mesa Community College