Marc Rowe
San Jose,CA
Summary
Versatile warehouse management professional with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in operations management.
Overview
10
10
years of professional experience
Work History
Director of Operations
Floor & Decor
11.2021 - Current
- Implements data-driven decision-making processes to enhance operational performance and achieve targets.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Conducts regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Served as a key liaison between executive leadership and team members, fostering open communication channels and addressing concerns promptly.
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
- Oversees successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Develops systems and procedures to improve operational quality and team efficiency.
- Collaborates with senior management to develop and execute long-term corporate goals and objectives.
- Monitors budget and utilized operational resources.
- Mentors and coaches team members to foster productive and engaging work environment.
- Tracks employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitors daily cash discrepancies, inventory shrinkage and drive-off.
- Successfully manages a team of over 50 employees.
- Ensures that the store meets the annual corporate sales budget.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Streamlines operations for faster order processing by updating warehouse layout and organization.
- Ensures compliance with safety regulations through regular inspections, staff training, and policy updates.
- Improved overall financial performance by 10% by analyzing key performance indicators and providing strategic recommendations.
- Responsible for maintaining and analyzing accurate profit and loss and KPI reports.
Warehouse Manager
Variety Electronic
05.2014 - 06.2021
- Managed warehouse operations and verified proper shipment procedures.
- Ensured accuracy and quality of all packages and shipments
- Maintained open communication with vendors and clients regarding orders
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Managed and supervised three other employees to ensure work was performed to standards
- Maintained open communication with Operations Manager on statuses of shipments and overall warehouse efficiency and performance
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Monitored inventory levels closely, preventing stockouts and overstock situations that could negatively impact business operations.
Education
Certificate - Web Development
NuCamp Coding Bootcamp
Online05.2021
Certificate - Electrician
Institute For Business And Technology
Santa Clara, CA06.2018
Skills
- Staff Management
- Microsoft Outlook
- Supply Chain Management
- Sales Expertise
- Customer Service
- Accurate Cash Handling
- Inventory Management
- Sales Analysis
- Operational Efficiency
- Problem-Solving Strengths
- Profit and Loss Control
- Safety and Security Enforcement
Timeline
Director of Operations
Floor & Decor
11.2021 - Current
Warehouse Manager
Variety Electronic
05.2014 - 06.2021
Certificate - Web Development
NuCamp Coding Bootcamp
Certificate - Electrician
Institute For Business And Technology