Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Areasofspecialty
References
Timeline
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Marcé Y. Garbett-Ringgold

Middletown,DE

Summary

Dedicated Human Services Counselor with a strong track record in crisis intervention and case management. Demonstrates exceptional communication and problem-solving skills to enhance client well-being. Known for fostering empathetic relationships that drive positive outcomes in behavioral therapy. Aiming to leverage expertise to further support individuals facing complex challenges.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Vice President

Luvinghands Homecare
Springfield, PA
11.2018 - 10.2024
  • Negotiated contracts with vendors for services, products and supplies.
  • Hired, trained, and mentored staff members to maximize productivity.
  • Developed and executed strategic plans to support the vision of the organization.
  • Organized special projects such as corporate events or marketing campaigns.
  • Collaborated with executive team members on major decisions regarding company-wide initiatives.

Service Coordination

UPMC
Camphill, Pa
01.2019 - 01.2020
  • Provided case management services to clients and their families including crisis intervention, advocacy, service coordination, referral and follow-up services.
  • Developed effective case management plans that included goal setting and service coordination.
  • Collaborated with other departments within the healthcare facility to ensure effective coordination of services.
  • Participated in regular team meetings with colleagues from other departments to ensure coordination of services across all areas of operations.

Case Manager

Community Umbrella Agency
Philadelphia, Pa
07.2017 - 12.2018
  • Monitored client progress through regular follow-ups and case reviews.
  • Collaborated with medical professionals to coordinate treatment plans for clients.
  • Collaborated with other service providers to ensure continuity of care for clients.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.

Business Consultant

Comcast Communications
Horsham , PA
04.2015 - 07.2017
  • Negotiated with suppliers and vendors to optimize cost structures.
  • Recommended cost-cutting measures without sacrificing quality or service levels.
  • Conducted strengths, weakness, opportunities and threats (SWOT) analyses to develop strategic plans for corporate level and business units.
  • Implemented strategies to take advantage of new opportunities.

Executive Director

BANWOL INC.
Wilmington , DE
01.2010 - 03.2015
  • Company Overview: To implement the strategic goals and objectives of the BANWOL Inc
  • And to provide direction and leadership toward the achievement of the organization's philosophy, mission, strategy, and its annual goals and objectives
  • Acts facilitator for scheduled fiscal meeting with Board of Directors and report changes and implementations with management staff
  • Supports operations and administration of Board by advising and informing Board members, interfacing between Board and staff, and supporting Board's evaluation of chief executive
  • Assure that clinical and professional programs operate in accordance with licensing, accrediting and regulatory agencies, and that programmatic changes are made to maintain compliance as required
  • Provide comprehensive services to youth and adults affected by substance abuse
  • Conduct comprehensive assessment of children and adult needs
  • Coordinate services and system intervention for identified children/ adults to include coordination of planning with DHHS of Delaware early intervention and the school system and Probation Officer

Behavioral Specialist

Sobriety Thru Outpatient
01.2010 - 01.2011
  • Comply with Federal, State, Confidentiality, and all applicable HIPAA regulations
  • Comply with 55 Pa Code Chapter 6100 regulations
  • Will be accessible as needed; serve as on-call position to ensure the needs of the individual are met in a timely manner
  • Provide crisis management services as necessary
  • Assist with crisis debriefings
  • Conduct functional behavioral assessments upon the request of the support team member or another appropriate referral source to determine the level of care needed for the individual
  • Ensures the Behavioral Support plan will document the need for a plan, crisis intervention strategies, and data on targeted behaviors
  • Collaborate with team members while supporting an individual

Clinical Supervisor

Riverside Care West Inc.
Philadelphia, Pa
01.2008 - 12.2010
  • Supervise clinical team and carry light caseload and perform normal functions of a counselor
  • Scheduling and review charts of counselors
  • Assume responsibility of Program Director in his or her absence
  • Interview potential counselors and present recommendation to Program Director
  • Report monthly to program director with regards to program performance

Counselor/Intake Specialist/Treatment Court Liaison

Riverside Care
01.2006 - 12.2008
  • Conduct initial clinical assessments to determine level of care for individuals upon enrollment in DNA program along with completion of assessment tools
  • Conduct psychotherapeutic groups and individual sessions with client’s weekly and educational material for evaluations
  • Supervise and delegate assignments to subordinates
  • Ensure that all pertinent client information in the system along with completion of DAP notes and treatment planning to follow up with client’s progress throughout treatment that was performed by staff
  • Advocate for clients who are stipulated in treatment and present monthly report to judges
  • Make weekly court appearances on client’s behalf

Education

Masters - Behavioral Science and Psychology

Capella University

Master of Human Services - Counseling

Lincoln University
Lincoln, Pa

Skills

  • Relationship building
  • Targeted marketing
  • Corporate communications
  • Customer service
  • Decision-making
  • Verbal and written communication

Affiliations

  • Lincoln Alumni Association
  • Capella University Alumni
  • American Counseling Association (ACA)
  • RUBIES Women’s Empowerment Group

Certification

  • Licensure to Practice Counseling (LPC in process)
  • International Certified Prevention Specialist, ICPS
  • Functional Behavioral Analysis ( DHS)
  • Fatal Five Training (PCHC)
  • Incident Management (PCHC)
  • Addressing Day to Day Risk (DHS)
  • Recognizing and Reporting Incidents (DHS)
  • Person Centered Practices (DHS)
  • Individual Rights (DHS)
  • PCPC training
  • Confidentiality
  • TB/STD/Hepatitis
  • Recovery House Series Training
  • HIV/AIDS
  • Ethics and Boundaries
  • CPR
  • First Aid for adults and infants
  • Compliance training
  • Ultimate Supervisors
  • Communicate with tact
  • Management 101/102
  • Behavioral Modification
  • Certified Investigator for Office of Disability Programs (DHS)

Areasofspecialty

  • Counseling
  • Rehabilitation
  • Mental Health
  • Substance Abuse
  • Crisis Intervention

References

References available upon request.

Timeline

Service Coordination

UPMC
01.2019 - 01.2020

Vice President

Luvinghands Homecare
11.2018 - 10.2024

Case Manager

Community Umbrella Agency
07.2017 - 12.2018

Business Consultant

Comcast Communications
04.2015 - 07.2017

Executive Director

BANWOL INC.
01.2010 - 03.2015

Behavioral Specialist

Sobriety Thru Outpatient
01.2010 - 01.2011

Clinical Supervisor

Riverside Care West Inc.
01.2008 - 12.2010

Counselor/Intake Specialist/Treatment Court Liaison

Riverside Care
01.2006 - 12.2008

Masters - Behavioral Science and Psychology

Capella University

Master of Human Services - Counseling

Lincoln University

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Marcé Y. Garbett-Ringgold