Marc A. Fawcett
Sidney,OH
Summary
Dynamic B2B sales professional with a proven track record, excelling in client acquisition and relationship management. Skilled in closing deals and enhancing brand awareness, I drive account growth by identifying and providing needed solutions, creating strategic presentations, while consistently achieving high customer satisfaction and loyalty.
Overview
19
19
years of professional experience
Work History
Commercial Account Manager
Orkin, LLC
02.2022 - Current
- Prepared customer presentations and demonstrations of products to solicit new business.
- Analyzed client needs to identify pest solutions and produced service quotes.
- Closed sales agreements and followed up to ensure needs were met.
ASM - Operations
Lowe's Companies Inc
09.2019 - 01.2022
- Directed warehousing activities and ensured efficient stocking of store products.
- Directed daily operations of registers and customer service processes.
- Managed recruitment and scheduling for front and back-end teams.
Operations Supervisor
FedEx Freight, Inc
05.2010 - 08.2019
- Managed daily operations for optimal performance, ensuring smooth workflows and timely movement of freight.
- Conducted interviews, hiring, and regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to drivers and dock employees.
Operations Manager
Camping World, Inc
12.2007 - 04.2010
- Supervised parts and service staff and kept employees compliant with company policies and procedures.
- Managed inventory and service technicians to achieve timely and accurate delivery of goods and services.
- Spearheaded staff and process improvements, resulting in increased sales and improved customer satisfaction.
RV Business Consultant
Stag-Parkway, Inc
06.2006 - 11.2007
- Delivered B2B solutions to a top parts and service distributor in RV dealerships spanning four states.
- Organized sales routes via pre-arranged meetings with influential decision-makers.
- Developed innovative promotions and events to boost dealership sales.
Education
High School Diploma - Advanced College Preparatory
Lehman Catholic High School
Sidney, OHBachelor Of Arts - Liberal Studies
Miami University
Oxford, OHSkills
- Deal closing
- Client relationship building
- Brand awareness
- Territory management
- Account growth
- Reliability
- Effective communication
- Sales presentations
- Solution selling
- Continuous improvement
Timeline
Commercial Account Manager
Orkin, LLC
02.2022 - Current
ASM - Operations
Lowe's Companies Inc
09.2019 - 01.2022
Operations Supervisor
FedEx Freight, Inc
05.2010 - 08.2019
Operations Manager
Camping World, Inc
12.2007 - 04.2010
RV Business Consultant
Stag-Parkway, Inc
06.2006 - 11.2007
High School Diploma - Advanced College Preparatory
Lehman Catholic High School
Bachelor Of Arts - Liberal Studies
Miami University
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