Summary
Overview
Work History
Education
Skills
Timeline
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Marcedes Bolton

Memphis,TN

Summary

Highly skilled worker with experienced in supporting restaurant/ business operations. Reliable, quick-paced and team-oriented. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations. Maintained communication while working with costumers, colleagues and managers. Expert at providing successful service by quickly and energetically completing requests. Hardworking candidate with proven relationship-building and time management skills in fast-paced restaurant environments. With impeccable customer service skills who Strives to meet consumers needs and drive satisfaction and promote long-term loyalty

Overview

2
2
years of professional experience

Work History

Server

Egg King Cafe
Memphis, TN
05.2023 - 04.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.

Input Handler

FedEx
Memphis, TN
09.2023 - 03.2024
  • Maintained accurate records of all incoming and outgoing cargo shipments.
  • Inspected baggage for hazardous materials or items not allowed on board aircrafts.
  • Ensured that all cargo was properly labeled and packaged before being loaded onto aircrafts.
  • Advised owners on strategies for continuing training and reinforcing lessons.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Server

Celebrity Soul Food
Memphis, TN
12.2022 - 02.2023
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Merchandise Associate

Graceland
Memphis, TN
05.2022 - 08.2022
  • Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
  • Maintained accurate records of inventory levels and sales data to ensure optimal product availability.
  • Inspected products for quality assurance purposes prior to stocking shelves.
  • Assisted customers in locating desired items and provided advice on product features.
  • Ensured compliance with company policies regarding pricing and promotions.
  • Provided superior customer service by responding promptly to inquiries and resolving customer complaints.

Education

Some College (No Degree) - Interior Design

University of Memphis
Memphis, TN

Skills

  • Safe Food Handling
  • Guest Engagement
  • Supply Restocking
  • Food Inspection
  • Calm Under Pressure
  • Leadership
  • Flexible and Adaptable
  • Networking
  • Material Handling
  • Stock Rotation
  • Warehouse Organization

Timeline

Input Handler

FedEx
09.2023 - 03.2024

Server

Egg King Cafe
05.2023 - 04.2024

Server

Celebrity Soul Food
12.2022 - 02.2023

Merchandise Associate

Graceland
05.2022 - 08.2022

Some College (No Degree) - Interior Design

University of Memphis

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Marcedes Bolton