Marcedez Cleveland

• Completed mandatory alcohol server training to comply with local regulations and maintain a safe environment for patrons.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Assisted in training new hires on best practices for beverage service, contributing to overall team proficiency.

• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Processed customer orders, addressing specific needs such as allergies and comfort.

Maintained cleanliness and systematic order frequently.

Ensured compliance with ServSafe protocols.

• Provided excellent customer service when interacting with pet owners and potential adopters, addressing concerns and answering questions about animal care.
• Addressed any behavioral issues among animals through targeted training interventions while collaborating with behavior specialists when needed.

• Worked with POS system to place orders, manage bills, and handle complimentary items
• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

• Prepared ice cream orders quickly while adhering to proper food safety guidelines.
• Kept tidy and organized area to comply with cleanliness standards.
• Maintained menu knowledge to provide recommendations and answers to customer questions.
• Observed health code regulations and internal policies for cleaning and sanitizing.