Marcela Aranda
Mission,TX
Summary
Proven Sales Associate at Aerie by American Eagle, adept in customer service and money handling, significantly enhanced store revenue through exceptional service and strong customer rapport. Demonstrates reliable teamwork and problem-solving abilities, ensuring high customer satisfaction and repeat business.
Overview
1
1
year of professional experience
Work History
Sales Associate
Aerie By American Eagle
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
High School Diploma -
Veterans Memorial High School
Mission, TX05.2023
No Degree - Marketing
Texas State University
San Marcos, TX05.2027
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Exceptional customer service
- Money Handling
- Flexible Schedule
- Store Opening and Closing
- Attention to Detail
- Reliable and Responsible
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Aerie By American Eagle
05.2023 - Current
High School Diploma -
Veterans Memorial High School
No Degree - Marketing
Texas State University