Marcela Graham-Teodosio
Utica,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Sales Consultant
Suburban Mazda of Troy
05.2023 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Developed strong rapport with customers and created positive impression of business.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Bartender
Sedona Taphouse
05.2021 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA07.2019
Skills
- Time Management
- CRM Proficiency
- Product and Service Knowledge
- Objection Handling
- Positive Customer Engagement
- Friendly and Helpful
- Excellent Written and Verbal Communication
- Team Cooperation
Timeline
Sales Consultant
Suburban Mazda of Troy
05.2023 - Current
Bartender
Sedona Taphouse
05.2021 - 06.2023
High School Diploma -
Penn Foster Career School
Similar Profiles
Viktoria IsallariViktoria Isallari
BDC Manager at Suburban Mazda of TroyBDC Manager at Suburban Mazda of Troy
Trey KelleyTrey Kelley
Finance Manager at Suburban Hyundai of TroyFinance Manager at Suburban Hyundai of Troy
Hussein BeydounHussein Beydoun
Sales Specialist at Suburban Hyundai of TroySales Specialist at Suburban Hyundai of Troy
Jeff GiecheJeff Gieche
Shared Services Manager at 2020 CompaniesShared Services Manager at 2020 Companies
Meghan Sigafose R.T(R)Meghan Sigafose R.T(R)
Server at Razzoo'sServer at Razzoo's