Marcela Ruiz
Katy,TX
Summary
Dynamic and dedicated hostess with a proven track record at Le Peep Houston, excelling in customer service and effective multitasking. Recognized for creating a welcoming atmosphere while efficiently managing inquiries. Skilled in phone etiquette and training new staff, fostering a professional and empathetic dining experience.
Overview
2
2
years of professional experience
Work History
Hostess
Le Peep Houston
04.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Education
Cypress Lakes High School
5750 Greenhouse Rd, Katy, TX05-2026
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Hostess
Le Peep Houston
04.2023 - Current
Cypress Lakes High School
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