Marcele Johnson
Las Vegas,NV
Summary
Dynamic professional with a proven track record at Prospect Airport Services, excelling in inventory coordination and customer service. Demonstrated ability to enhance organizational efficiency and resolve complex issues, leveraging skills in order management and team leadership. Achieved significant improvements in operational workflows and customer satisfaction, showcasing a blend of strategic planning and interpersonal abilities.
Overview
13
13
years of professional experience
Work History
PSA Wheelchair Coordinator - Office Coordinator
Prospect Airport Services
Las Vegas, NV
10.2022 - Current
- Resolved customer complaints or answered customers' questions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Completed day-to-day duties accurately and efficiently.
Operations Agent
Southwest Airlines
Las Vegas, Nv
04.2025 - 03.2026
- Coordinated flight operations and ensured on-time departures for passengers.
- Monitored aircraft schedules and communicated changes to relevant teams.
- Managed baggage handling processes to maintain efficiency and accuracy.
- Collaborated with ground crew to facilitate smooth boarding procedures for flights.
- Maintained operations compliance with FAA, TSA and airport regulations.
- Helped customers with special needs to board and disembark from aircraft.
Pool Attendant - Spa Attendant
Caesars Entertainment
Las Vegas, NV
05.2021 - 09.2022
- Ensured safety of guests by enforcing all safety policies and practices.
- Checked locker rooms for cleanliness, picking up trash and reporting issues to supervisor.
- Contacted medical authorities immediately in events of serious injury.
- Checked passes for admission into the facility.
- Used radio and digital technology to stay in constant communication with other protective service workers.
Assistant Trainer
Mayweather Boxing Gym
Las Vegas, NV
11.2012 - 12.2019
- Received and distributed mail, letters and packages.
- Completed day-to-day duties accurately and efficiently.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Managed daily communications including maintenance of calendar and appointments.
- Maintained detailed records of each client's performance.
Education
High School Diploma -
Opportunities For Learning
Palmdale, CA11-2012
Skills
- Inventory coordination
- Supply replenishment
- Customer service
- Order management
- Decision-making
- Time management
Timeline
Operations Agent
Southwest Airlines
04.2025 - 03.2026
PSA Wheelchair Coordinator - Office Coordinator
Prospect Airport Services
10.2022 - Current
Pool Attendant - Spa Attendant
Caesars Entertainment
05.2021 - 09.2022
Assistant Trainer
Mayweather Boxing Gym
11.2012 - 12.2019
High School Diploma -
Opportunities For Learning