Adalia Austin
Brooklyn,NY
Summary
Board certified Pharmacy Technician excited to bring a 3 year background in retail and inpatient pharmacies to your growing team. Well-versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Liaison
Shields Health Solutions
New York, NY
01.2023 - Current
- Provides "legendary" care to patients by providing a full suite of custom medication management services.
- Answers, resolves and triages inbound patient, provider, and pharmacy inquiries.
- Resolves insurance related issues, including prior authorizations (PAs), and assists patients with various forms of financial assistance
- Facilitated communication between pharmacists, physicians, nurses, and other healthcare professionals regarding patient care plans.
Pharmacy Technician
Kings County Hospital Center
Brooklyn, NY
05.2022 - 12.2022
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Interpreted and processed medication orders under supervision of pharmacist.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
Senior Certified Pharmacy Technician
Walgreens
Brooklyn, NY
09.2019 - 04.2022
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Received, reviewed, dispensed and labeled over 100 prescriptions daily with expert accuracy.
- Verified insurance benefits to refill medications and upheld fantastic customer service standards.
- Delivered quality care to patients through close collaboration with pharmacist.
Cashier Team Lead
Panera Bread
Brooklyn, NY
03.2018 - 08.2019
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Learned roles of other departments to provide coverage and keep store operational.
- Worked closely with front-end staff to assist customers.
Education
Bachelor of Arts - Human Biology
Hunter College of The City University of New York
New York, NY05.2020
Skills
- Time management
- Quick problem solver
- Critical thinking
- Organization
- Microsoft Word
- Data Entry
Certification
- Certified Pharmacy Technician (CPhT)
(Certification Number: 30177868. Expiration date: 9/30/2023)
- NYS Registered Pharmacy Technician
Volunteer Work
New York Presbyterian-Brooklyn Methodist Hospital
- Patient Care Volunteer (February 2020)
Timeline
Pharmacy Liaison
Shields Health Solutions
01.2023 - Current
Pharmacy Technician
Kings County Hospital Center
05.2022 - 12.2022
Senior Certified Pharmacy Technician
Walgreens
09.2019 - 04.2022
Cashier Team Lead
Panera Bread
03.2018 - 08.2019
Bachelor of Arts - Human Biology
Hunter College of The City University of New York
- Certified Pharmacy Technician (CPhT)
(Certification Number: 30177868. Expiration date: 9/30/2023)
- NYS Registered Pharmacy Technician
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