Marceline Burton
Gilbert,AZ
Summary
I am highly skilled and overtly focus in the mental health field possessing a strong commitment to the development of improving mental health. I am a dynamic visionary that is self-motivated and a solid team player with a proven track record in collaborating with fellow staff members. I am known to be a trustworthy professional with superior communication skills, to develop strong and lasting relationships, and always make it a practice to surpass personal and professional expectations.
Overview
32
32
years of professional experience
Work History
Specialist Assistance Case Manager and Coach
Terros Health
Tempe, AZ
02.2018 - Current
- Provided crisis intervention services when needed.
- Educated clients about available resources and how to access them effectively.
- Facilitated communication between clients, families, community organizations, and other agencies to ensure appropriate services were provided.
- Collaborated with multidisciplinary teams to develop strategies for meeting clients' goals.
- Coordinated referrals for medical care, housing, legal assistance, and other social services as necessary.
- Assessed client needs and developed individualized service plans to meet those needs.
- Participated in team meetings and professional development activities to stay current on best practices in case management.
- Developed and maintained case management plans in accordance with agency policies and procedures.
- Provided guidance on navigating the criminal justice system after release from incarceration.
- Monitored client progress on a regular basis by reviewing records and conducting interviews.
- Collaborate with client's advocates and guardians.
- Maintained accurate documentation of case notes in the computer system according to regulations.
- Assisted clients with completing applications for benefits such as food stamps or Medicaid.
- Provided information on mental health issues such as depression or anxiety to help educate individuals about symptoms they may be experiencing.
- Identified potential barriers that could impede progress towards achieving desired outcomes while developing solutions to address them quickly and efficiently.
- Conducted home visits to assess the safety of clients' living environments and provide support for their daily activities.
- Created discharge plans that outlined post-treatment steps for successful reintegration into society following completion of treatment program and services.
Administrative Assistant 1 Office Manager
Contemporary Service Corp
Pasadena, CA
01.2000 - 07.2017
- I had a wide variety of duties such as filing, typing, answering the phone, and other duties that would help to support various departments within the company, such as copying, faxing, etc
- Monitor the daily work of employees; coordinate meeting between supervisors and employees; schedule employees for different events at various locations
- Other duties included keeping accurate records of time and attendance for employees, assisted with new hire orientation, employment packages and all human resources responsibilities
- Data entry, prepares accounts payable invoices, monitor accounts payable, and the collection of delinquent accounts.
Wraparound Youth Specialist
Hathaway Sycamores Child and Family Services
Pasadena, CA
10.2006 - 02.2014
- Teamed and coordinated with agency providers as well as outside providers to provide collaborative therapeutic services designed to address behaviors of clients at risk of losing placement
- Accurately documented and billed services provided to the authorizing agency
- Work with clients in the community and address behaviors such as (school challenges, running away, juvenile diligence, court hearing, and drug use)
- Demonstrate effective communication skills that help to make services more effective
- I assisted with the relocation of clients to biological parents or family members in/out of state advocating and assisting the family and client in various court hearings, worked collaborative with court appointed special advocates.
Special Education Assistant
Hathaway Sycamores Child and Family Services
Pasadena, CA
09.2003 - 10.2006
- Assist in planning and implementing the educational program, provide child care, supervision and treatment of S.E.D
- I L.D
- Clients with various diagnoses
- A special emphasis placed on behavioral management and crisis intervention
- I provided tutorial instruction, preparation and maintenance of (assigned record), attendance and files
- I participated in meetings for treatment teams and individual education plans.
Therapeutic Behavioral Specialist
Hathaway Sycamores Child and Family Services
Pasadena, CA
08.2001 - 09.2003
- Assist specials needs clients and caregivers with acceptable social behavioral skills
- Instruct children by presenting positive role model behavior and constructive criticism and acknowledging accomplishments
- I would Share needs and accomplishments of clients with appropriate parties
- Educate and help caregivers develop maintenance programs with caregivers to assure ongoing interventions after services terminate.
Child Care Worker
Hathaway Sycamores Child and Family Services
Pasadena, CA
04.1998 - 09.2003
- Facilitated daily activities for group home clients ages 11to 17 years
- Preformed weekly shopping for group home and balanced department weekly petty cash receipts for processing by the accounting department
- Assisted with the client’s weekly inventory of needs
- Accompanied client's on outings for the purpose overlearning life skills such as pricing, budgeting, and money management
- Instructed clients on acceptable social behaviors and updated behavior chart
- Interacted with client’s family members to ensure successful home visits
- Other responsibilities included but not limited to the medical needs of the clients including transporting clients to appointments when needed.
Child Care Worker
Five Acres Boys and Girls Aid Society
Altadena, CA
09.1994 - 11.1997
- Facilitated daily activities organized tutoring and lesson plans that were utilized throughout the week to instruct clients of 10
- Some duties include assisting with various medical needs of clients by assisting in the medical office when needed
- I transported clients to various appointments; activities also monitored parental visits and phone calls.
Education
B.S. in Psychology -
University of Phoenix
06.2015
Skills
- Budget Development
- Development & Improvements
- Depression and Suicide in a Child
- Behavior Modification
- Teaching Parenting Skills
- Standardized Testing & Scores
- Crisis Intervention
- Program Management & Coordination
- Child Empowerment
- Program Evaluation
- Safety Advocacy
- Leadership & Team Building
- Attachment and Loss
- Self-Awareness & Boundaries Treatment Planning
- Workshop & Seminar Presentations
- Proficiency in Microsoft Word
- Excel
- Microsoft Windows
- Word Prefect
- PowerPoint
- Access
- Outlook
- Windows NT
- Case Management
References Available
True
Career Development Training
- Dealing with Parent Group and Outside Funds
- Crisis Prevention Institute Training
- Peer Support
- Improving Your Child’s developmental Skills
- Conflict Resolution / Positive Discipline
- Self-Esteem / Your Child’s Social Skills
Accomplishments
- The Recovery clinic's employee of the moth
- Case manager of the month several times
- Case manager specialist recognition award
Timeline
Specialist Assistance Case Manager and Coach
Terros Health
02.2018 - Current
Wraparound Youth Specialist
Hathaway Sycamores Child and Family Services
10.2006 - 02.2014
Special Education Assistant
Hathaway Sycamores Child and Family Services
09.2003 - 10.2006
Therapeutic Behavioral Specialist
Hathaway Sycamores Child and Family Services
08.2001 - 09.2003
Administrative Assistant 1 Office Manager
Contemporary Service Corp
01.2000 - 07.2017
Child Care Worker
Hathaway Sycamores Child and Family Services
04.1998 - 09.2003
Child Care Worker
Five Acres Boys and Girls Aid Society
09.1994 - 11.1997
B.S. in Psychology -
University of Phoenix