Marcell Bodine
2043 Anchor Dr #4 San Antonio ,TX
Summary
Dynamic Assistant General Manager at Freddys with a proven track record in operations management and staff development. Expert in enhancing customer satisfaction through effective team leadership and training initiatives. Skilled in inventory control and employee scheduling, driving productivity improvements and optimizing service delivery during peak hours.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Freddys
Selma Texas
12.2023 - Current
- Supported daily operations management to promote effective service delivery and customer satisfaction.
- Assisted team members in implementing training programs to improve staff performance and productivity.
- Helped coordinate scheduling and staffing to maximize workforce allocation during peak hours.
- Facilitated analysis of customer feedback to uncover improvement opportunities for enhanced guest experiences.
Warehouse Associate
Fed Ex Grounds
San Antonio, TX
12.2020 - 12.2022
- Operated warehouse equipment efficiently to streamline package handling and sorting processes.
- Assisted in maintaining inventory accuracy through regular stock audits and data entry.
- Collaborated with team members to optimize workflow and improve operational efficiency.
- Trained new associates on safety protocols, equipment operation, and best practices.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 250 pounds.
Education
High School Diploma -
MacArthur
San Antonio Texas 05.2020
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Team leadership expertise
- Food safety and sanitation
- Training and development background
- Employee scheduling
- Sales techniques
Timeline
Assistant General Manager
Freddys
12.2023 - Current
Warehouse Associate
Fed Ex Grounds
12.2020 - 12.2022
High School Diploma -
MacArthur