Marcella Holland
Wesley Chapel,FL
Summary
Dynamic leader with extensive experience in healthcare management and education. Excelled in roles from Registered Nurse to Senior District Manager, driving innovation and high-performance teams. Demonstrates a proven track record in improving program outcomes, and fostering strong relationships.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Ambassador Senior District Manager
AbbVie Pharmaceuticals
08.2019 - Current
- District Manager for multi-therapeutic field/hybrid/telephonic nurse ambassadors in the Southeast US
- Lead, coach and develop Registered Nurse ambassadors
- Served on iEngage User Reports working group, helping develop and facilitate relevant reports for ambassadors and leadership
- Promoted to Senior District Manager-August 2020
- Demonstrating proficiency in all technical aspects, including iEngage platform, Concur, OneDrive, MS Office, MS Teams, Zoom, Excel, and PowerPoint.
- Served as District Support Trainer DM Lead
- Served on National DM Advisory Board in 2020
- Provided training demonstrating successful co-leadership relationships for District Managers
- Utilizes innovative and collaborative teamwork approach with high-performance results
- Consistently demonstrates the high regional culture scores since 2019
RN Educator Ambassador
AbbVie Pharmaceuticals
03.2016 - 08.2019
- Field-based nurse educator/ambassador for AbbVie Immunology Program, includes disease state and product education, injection training, insurance navigation, and referral to resources as necessary
- Educated on immunology medications for Gastroenterology, Rheumatology and Dermatology.
- Selected to mentor new ambassadors.
Vitality Wellness Nurse Advocate
Humana
03.2015 - 03.2016
- Promote member engagement and participation in Humana Vitality programs, leveraging my medical knowledge to recommend tailored initiatives to enhance member health and well-being
- Conduct informative presentations to drive awareness of both acute and chronic disease programs, while also creating innovative strategies to boost participation in Vitality initiatives
- Recommend services and care alternatives with the community using data-driven insights from claims and spending trends to develop cost-reduction initiatives and improve program outcomes
HCM RN Coach
Humana
12.2013 - 03.2015
- Provide managerial oversight and leadership to Humana Cares Managers, offering coaching and motivation on effective care techniques
- Monitor and audit performance, develop action plans for process improvement and ensure compliance with clinical program design, implementation, and reporting
- Collaborate with clinical leadership team and ensure adherence to policies and performance standards
Registered Professional Nurse, Care Manager
Humana
St. Petersburg, USA
06.2012 - 12.2013
- Conduct comprehensive assessments of Humana members across seven domains of functionality to evaluate needs and guide toward optimal wellness
- Facilitate connections with appropriate resources and services
- Collaborate with Social Services, Field Care Managers and Community Health Educators to ensure timely and appropriate interventions
Registered Professional Nurse, Post-Anesthesia Care Unit
Methodist Hospital
Dallas, USA
09.2000 - 09.2001
Registered Professional Nurse, Neurological Intensive Care
Methodist Hospital
Dallas, USA
05.2000 - 09.2000
Registered Professional Nurse, Neurological Intensive Care Unit
Tallahassee Memorial Healthcare
Tallahassee, USA
12.1996 - 05.1998
Education
Bachelor of Science - Nursing
Florida State University
Skills
- Situational Leadership
- Agile & Flexible
- Product Knowledge/Education
- Account and Territory Management
- Cross-functional collaboration
- Innovation Driver and Problem Solver
- Relationship and partnership building
- Customized Coaching Plans
- Quality Improvement
- Multiple Product Launches
- Business Strategy and Plan Execution
- Regulatory compliance
- Influencer partnership
Certification
RN, Florida, California
Timeline
Ambassador Senior District Manager
AbbVie Pharmaceuticals
08.2019 - Current
RN Educator Ambassador
AbbVie Pharmaceuticals
03.2016 - 08.2019
Vitality Wellness Nurse Advocate
Humana
03.2015 - 03.2016
HCM RN Coach
Humana
12.2013 - 03.2015
Registered Professional Nurse, Care Manager
Humana
06.2012 - 12.2013
Registered Professional Nurse, Post-Anesthesia Care Unit
Methodist Hospital
09.2000 - 09.2001
Registered Professional Nurse, Neurological Intensive Care
Methodist Hospital
05.2000 - 09.2000
Registered Professional Nurse, Neurological Intensive Care Unit
Tallahassee Memorial Healthcare
12.1996 - 05.1998
Bachelor of Science - Nursing
Florida State University
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