Marcella Rivas
Centralia
Summary
Dynamic Sales Associate with a proven track record at The Children's Place, excelling in customer service and teamwork. Recognized for enhancing store performance through effective problem-solving and cash handling accuracy. Committed to fostering customer loyalty and satisfaction while training new associates to uphold high service standards.
Overview
2
2
years of professional experience
Work History
Sales Associate
The Childrens's Place
07.2023 - Current
- Engaged customers through exceptional service and product knowledge.
- Assisted in inventory management, ensuring accurate stock levels and organization.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve store performance.
- Trained new associates on customer service best practices and operational procedures.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Resolved customer inquiries and complaints effectively, fostering satisfaction and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Associate of Arts - General Studies
Centralia College
Centralia, WA06-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Cash register operation
- Cash handling accuracy
- Store opening and closing
- POS system operation
- Customer needs assessment
Timeline
Sales Associate
The Childrens's Place
07.2023 - Current
Associate of Arts - General Studies
Centralia College