Marcelle Epangue
Black Or African American,MD
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
8
8
years of professional experience
Work History
Hairstylist
Self Employed Services
01.2017 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Receptionist
Bliss Nails & Spa
03.2022 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Bachelor of Science - Business Administration And Management
Morgan State University
Baltimore, MD05.2027
Skills
- Quick Learner
- Relationship building and management
- Strong Work Ethic and Dependable
- Collaboration and Teamwork
- Artistic Creativity
- Influencing Others
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Bliss Nails & Spa
03.2022 - 07.2023
Hairstylist
Self Employed Services
01.2017 - Current
Bachelor of Science - Business Administration And Management
Morgan State University
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