Linda Acoff
Columbus,OH
Summary
Dynamic professional with extensive experience at Acoff Incorporated LLC as a Dispatcher, excelling in route planning and customer relations. Proven ability to enhance operational efficiency and train new hires, while maintaining high service standards. Skilled in decision-making and stress tolerance, driving successful outcomes in fast-paced environments.
Business professional with extensive experience in small business management, driving operational success and customer satisfaction. Known for collaborative approach to team leadership and achieving impactful results. Reliable and adaptable, excelling in dynamic environments while leveraging strategic planning and resource management skills.
Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
13
13
years of professional experience
Work History
Dispatcher
Acoff Incorporated Llc
Columbus, OH
03.2024 - 05.2026
- Coordinated daily transportation schedules to optimize delivery routes and improve efficiency.
- Utilized dispatch software to track vehicle locations and monitor delivery progress in real-time.
- Communicated effectively with drivers to relay instructions and address any issues promptly.
- Assisted in training new dispatch team members on operational procedures and software use.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Sales Manager
Acoff Akitas
Columbus, OH
08.2014 - 05.2026
- Analyzed market trends and customer feedback to refine sales strategies.
- Cultivated strong relationships with key clients, enhancing customer loyalty and retention.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Food Service Supervisor/ Cashier
Dutchess
Columbus, OH
02.2013 - 03.2020
- Supervised daily food service operations, ensuring adherence to health and safety standards.
- Trained and mentored staff on food preparation techniques and customer service best practices.
- Managed inventory levels, reducing waste through effective stock rotation strategies.
- Coordinated scheduling for kitchen and service staff, optimizing workflow efficiency.
- Resolved customer complaints promptly, maintaining high satisfaction levels within dining services.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Education
High School Diploma -
Ombudsmans
London, OH06-2019
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Dispatch software
- Stress tolerance
- Time management
- Prioritizing calls
- Problem-solving
- Customer relations
- Schedule management
- Updating logs
- Route planning
- Routing orders
- Conflict resolution
- Traffic monitoring
- Verifying coverage
- Team collaboration
- Verbal and written communication
- Map reading
- Record keeping
- Emergency protocols
- Equipment management
- Training new hires
- Critical thinker
- Multitasking Abilities
- Organizational skills
- Excellent communication
- Teamwork and collaboration
- Dispatch recordkeeping
- Paperwork processing
- Creative thinking
- Relationship building
- Mentoring and coaching
- Quality control
- Materials ordering
- Speech clarity
- Equipment inspection
- Driven and determined
- Business planning
- Business development
- Purchasing and planning
- Strategic Decision-making
- Issue resolution
- Budget control
- Social media marketing
- Bookkeeping
- Cost control and budgeting
- Staff hiring
- Sales planning
- Start-up operations
- Sales strategics
- Entrepreneurial leadership
Accomplishments
Top sales person rewards for Sears Hardware.
Getting into management positions faster than most would.
Starting businesses for self/others.
Self improvement/Inter work to be the best version of myself.
Raising child who are now successful thanks to my knowledge and their hardwork.
Timeline
Dispatcher
Acoff Incorporated Llc
03.2024 - 05.2026
Sales Manager
Acoff Akitas
08.2014 - 05.2026
Food Service Supervisor/ Cashier
Dutchess
02.2013 - 03.2020
High School Diploma -
Ombudsmans