Marcellus Thomas
Hickory
Summary
High energy worker and skilled at welcoming guests solving problems and helping customers. Proficient in balancing workloads, and efficient in meeting customer desires. Calm and level-headed in all types of situations.
Overview
3
3
years of professional experience
Work History
Host
O'Charleys
10.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Warehouse Selector
MDI
01.2021 - 07.2023
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Collaborated with team members to complete timely orders and avoid delays.
Waiter
Captains Galley Seafood Hickory
05.2021 - 06.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
No Degree - Finance
Lenoir Rhyne University
Hickory, NC06.2027
High School Diploma -
Hickory High School
Hickory, NC06.2023
Skills
- Reservations Management
- Team Collaboration
- Telephone Reception
- Server Support
- Great Customer Service
- Social
Timeline
Host
O'Charleys
10.2023 - Current
Waiter
Captains Galley Seafood Hickory
05.2021 - 06.2023
Warehouse Selector
MDI
01.2021 - 07.2023
No Degree - Finance
Lenoir Rhyne University
High School Diploma -
Hickory High School
Similar Profiles
Megan JordanMegan Jordan
Sever at O'charleysSever at O'charleys
James DietrichJames Dietrich
Line Cook at O'charleysLine Cook at O'charleys
Emilee CookEmilee Cook
Host, To-Go Specialist, Server, Prep Cook at O'CharleysHost, To-Go Specialist, Server, Prep Cook at O'Charleys