Summary
Work History
Education
Skills
Languages
Timeline
Generic

Marcelo Goncalves Rocha Junior

Saugus,MA

Summary

As a dedicated Insurance Agent at T Insurance, I excelled in building client relationships and delivering exceptional customer service, ensuring policy renewals were managed efficiently. My expertise as a licensed insurance agent, combined with my commitment to professionalism and ethics, significantly enhanced client satisfaction and service standards.

Work History

Insurance Agent

T Insurance
05.2024 - 10.2024
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

FedEx delivery drive

Feded
Wilmington , Ma
04.2023 - 10.2024

Education

Yes -

Shea High School
485 East Ave Pawtucket, RI 02860 United States
07.2021

Skills

  • Customer Service
  • Licensed Insurance Agent
  • Professionalism and Ethics
  • Quotes and sales

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Elementary

Timeline

Insurance Agent

T Insurance
05.2024 - 10.2024

FedEx delivery drive

Feded
04.2023 - 10.2024

Yes -

Shea High School
Marcelo Goncalves Rocha Junior