Marci Satterthwaite
Perry,UT
Summary
Dynamic Office Manager at Boyle Appliance Center with a proven track record in enhancing customer relations and maintaining confidentiality. Skilled in financial reporting and adept at multitasking, I streamlined office operations and improved service delivery, ensuring a balanced budget and exceptional client satisfaction. Passionate about fostering efficient workplace environments.
Overview
34
34
years of professional experience
Work History
Office Manager
Boyle Appliance Center
Ogden
06.1991 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
City Council Member
Perry City
Perry, UT
01.2006 - 12.2013
- Participated in regional conferences and workshops to stay abreast of best practices in municipal governance.
- Increased government transparency by implementing open meeting policies and making critical information available online.
- Streamlined bureaucratic processes, reducing wait times for residents seeking permits or other city services.
- Championed environmental sustainability initiatives, leading to greener urban planning and reduced carbon emissions.
- Leveraged grant opportunities to secure additional funding for crucial city projects without burdening taxpayers further.
- Addressed constituent concerns promptly and efficiently by maintaining an accessible office staffed with knowledgeable professionals.
- Collaborated with fellow council members to develop and implement sound fiscal policies for the city budget.
- Promoted economic development by attracting new businesses and supporting local entrepreneurs.
- Championed youth engagement initiatives, providing mentorship opportunities and access to civic participation for young community members.
- Improved city infrastructure through diligent oversight of public works projects.
- Developed strategic partnerships with neighboring municipalities, fostering regional cooperation on shared issues.
- Advocated for increased funding for public safety, resulting in a decrease in crime rates within the community.
- Used public gatherings, community events and direct relations to keep constituents happy and informed.
Marketing Coordinator
EDC
10.1997 - 08.2000
Education
Technical Sales
Weber State University
Ogden, UT06.1997
Skills
- Customer service and relations
- Office administration and management
- Organizational skills
- Billing and collections
- Scheduling and calendar management
- Administrative support and oversight
- Payroll processing and budgeting
- Bookkeeping and account reconciliation
- Document management and control
- Inventory management
- Staff management and supervision
- Human resources and employee training
- Conflict resolution strategies
- Financial reporting and tracking
- Vendor engagement and relations
- Attention to detail
- Multitasking skills
- Scheduling
- Multitasking
Timeline
City Council Member
Perry City
01.2006 - 12.2013
Marketing Coordinator
EDC
10.1997 - 08.2000
Office Manager
Boyle Appliance Center
06.1991 - Current
Technical Sales
Weber State University