Marcia Hampton
Helotes
Summary
Detail-oriented professional with a strong background in human resources and scheduling coordination. Known for effective communication and organizational skills, successfully implemented staff recruitment and new hire onboarding strategies and streamlined scheduling processes to improve operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Visiting Angels Home Care
Columbus
08.2024 - 05.2026
- Assisted in caregiver recruitment by screening candidates and coordinating interview schedules to ensure timely hiring.
- Developed and implemented onboarding programs to facilitate smooth integration of new hires.
- Conducted performance evaluations to enhance employee skills and support career growth.
Direct Care Professional
Brookdale Pinnicle
Grove City
01.2024 - 08.2024
- provided hands-on support too residents in daily living activities and personal care to enhance well-being.
- Collaborated with team members and healthcare professionals to ensure coordinated care.
- Observed resident behavior and reported changes to supervisors to facilitate timely interventions.
Scheduling Coordinator
Heartis San Antonio
San Antonio
06.2023 - 11.2023
- Maintained up-to-date records of staff availability, absences, holidays, vacations.
- Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
- Developed strategies for improving efficiency within the scheduling process.
- Gathered employee and staff data to develop monthly work schedules.
Dispatcher Coordinator
Merritt Plumbing
Boerne
10.2022 - 03.2023
- Coordinated daily schedules for plumbing technicians and service calls.
- Communicated with customers to confirm appointments and address inquiries.
- Monitored service requests and dispatched technicians to job sites.
- Coordinated with other departments to ensure smooth flow of operations.
Office Support Manager
Amada Senior Care
San Antonio
05.2021 - 10.2022
- Implemented filing systems to streamline information retrieval and data management.
- Organized client records and documentation to ensure compliance and facilitate quick access.
- Monitored inventory levels of office supplies and coordinated timely orders to maintain stock.
- Provided administrative support to senior management team members.
Education
GED -
Tolles Career & Technical Center
Plain City, OH06-2006
Some College (No Degree) - Medical Assistant
Miami Jacobs Career College
Columbus, OHSkills
- Recruitment strategies
- Onboarding programs
- Performance management
- Talent management
- HR management
- HR policy implementation
- Human resources operations
- Employee relations
- Employee support
- Recordkeeping
- Effective communication
Certification
- STNA
Timeline
Human Resources Manager
Visiting Angels Home Care
08.2024 - 05.2026
Direct Care Professional
Brookdale Pinnicle
01.2024 - 08.2024
Scheduling Coordinator
Heartis San Antonio
06.2023 - 11.2023
Dispatcher Coordinator
Merritt Plumbing
10.2022 - 03.2023
Office Support Manager
Amada Senior Care
05.2021 - 10.2022
GED -
Tolles Career & Technical Center
Some College (No Degree) - Medical Assistant
Miami Jacobs Career College