Marcie Pettys
Sapori Di Sicilia
Moorhead,MN
1
Certification
5
years of professional experience
Detail oriented team member with experience in multiple communication roles. Prioritizes evidence-based practices and optimal care for customers on an individual level no matter the situation - My aspiration is to provide the best care for whichever individual is in front of me.
Work History
Barista/Server
1 Year 1 Month- Emphasized kind and satisfying customer service in a fast-paced environment.
- Delivered exceptional customer service in a fast-paced environment.
- Served as main point of contact for customers, addressing questions and providing menu guidance.
- Processed customer transactions accurately and promptly. and handle transactions.
- Managed opening and closing duties, ensuring cleanliness and organization throughout the restaurant.
Professional Role Model
2 Years 11 Months- Created a safe, supportive, and positive place for children during their time at the YMCA.
- Provided care to children ranging from six weeks to 12 years.
- Completed legal, medical, and observational training to provide the best care in any situation.
- Communicated with co-workers, management, and families in a professional and efficient manner.
- Learned how to safely serve and handle food with special attention to sensitivities or allergies.
Summer Camp Volunteer
4 Years 2 Months- Facilitated a positive camp experience for children by leading daily activities. for multiple weeks during different summers.
- Delivered attentive care to children, ensuring their emotional and physical needs were met. and support to children ages 9-15.
- Provided care and support to children ages 9-15.
- Supervised children during activities and ensured their safety and well-being. with different obstacles ranging from special needs to homesickness.
- Supervised campers during activities, reinforcing safety rules and positive behavior.
- Led Bible lessons and worship time for camper groups, promoting spiritual growth and community engagement.
- Led Bible lessons and worship time for camper groups.
- Provided first aid according to need and procedure.
Front of House Worker
11 Months- Worked at the register and handled the majority of customer interactions.
- Communicated efficiently with guests and management to create a positive experience
- Received and delivered orders accurately, paying attention to special requests.
- Managed opening and closing procedures for the restaurant paying attention to detail and cleanliness including cleaning tables, vacuuming, restocking food or dishes.
- Processed cash and card transactions accurately using point-of-sale systems.
Education
High School Diploma
Bachelor of Science - Nursing
- Nursing Club Board Member, 2026
- Environmental Club Board Member, 2025-2026
- Stunt Club Member, 2026
- 3.74 GPA
Associate of Arts - General Education
- Dean's List - Fall, 2023
Skills
Active listener
Customer Engagement
Operational Oversight
Communication (SBAR emphasis)
Customer Service
Teamwork
Food Safety
Cash register operations
Leadership
Public speaking
Problem-solving
Patient Care Basics
Time Management
Motivation
Accomplishments
- 2nd Place Voice of Democracy Award 2024- VFW
- 3rd Place Voice of Democracy Award 2025 - VFW
- 5th Place Regional Persuasive Speaker Award 2022 - NCFCA
- 3rd Place Qualifier Impromptu Speaker Award 2021 - NCFCA
- 3rd Place Qualifier Duo Interpretation Award 2023 - NCFCA
Certification
- CNA Certification - North Dakota
- BLS Certification - American Red Cross
Timeline
Barista/Server
Sapori Di Sicilia
09.2025 - CurrentRead More
Professional Role Model
YMCA
09.2023 - 08.2026Read More
Front of House Worker
Pizza Ranch
02.2022 - 01.2023Read More
Summer Camp Volunteer
Story Book Lodge Christian Camp
06.2021 - 08.2025Read More
Winona State University
Bachelor of Science from Nursing
Read More
Pettys' Homeschool
High School Diploma
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MInnesota State Community And Technical College
Associate of Arts from General Education
Read More