Marco Jackson
Omaha,NE
Summary
Results-driven First Assistant Store Manager known for unparalleled productivity and efficient task completion. Possess specialized skills in inventory management, staff training and development, and sales strategy implementation. Excel in leadership, communication, and problem-solving to enhance team performance and meet organizational goals.
Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Attentive assistant store manager offering several years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments.
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
3
3
years of professional experience
1997
1997
years of post-secondary education
Work History
1st Assistant Store Manager
Pump and Pantry
Ogallala, Nebraska
03.2025 - Current
- Supported daily operations by assisting in staff scheduling and training.
- Managed inventory levels by tracking stock and replenishing supplies as needed.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Maintained visual merchandising standards to enhance product presentation.
- Implemented loss prevention strategies to minimize theft and shrinkage risks.
- Communicated effectively with leadership regarding team performance and concerns.
- Provided exceptional customer service by responding promptly to customer inquiries or complaints.
- Ensured safety standards were met at all times by monitoring workplace conditions regularly.
- Executed merchandise display changes based on current promotional campaigns.
- Addressed customer concerns in a timely manner while adhering to corporate guidelines.
- Inspected merchandise prior to stocking shelves ensuring quality products are available for sale.
- Assisted Store Manager in developing strategies to increase sales and profitability.
Property Manager
Havany Properties
Fairbury, Nebraska
03.2022 - Current
- Managed daily operations of residential and commercial properties.
- Coordinated tenant communications and resolved maintenance requests promptly.
- Oversaw lease management and ensured compliance with property regulations.
- Conducted property inspections to maintain high standards and safety compliance.
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Collected monthly assessments, rental fees, deposits and payments.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Processed evictions when necessary in accordance with state laws and procedures.
- Managed all maintenance requests from tenants in a timely manner.
Retail Team Leader
Maverik Gas Station
Big Springs, Nebraska
08.2024 - 04.2025
- Led daily operations and maintained store standards for customer satisfaction.
- Supervised team members and delegated tasks to ensure workflow efficiency.
- Trained new employees on company policies and customer service techniques.
- Resolved customer inquiries and complaints effectively to maintain loyalty.
- Conducted team meetings to discuss performance, goals, and improvements.
- Collaborated with management on staff scheduling and resource allocation strategies.
- Resolved customer complaints in a professional manner.
- Organized merchandise displays to maximize sales potential.
- Managed inventory levels by monitoring stock movements and replenishing supplies when necessary.
- Identified opportunities for improving operational efficiency through process redesign or automation initiatives.
- Recruited, interviewed, hired and trained new staff members as needed.
Sales Representative Manager (Part-Time)
Victra-Verizon
Ogallala, Nebraska
05.2024 - 03.2025
- Led sales training programs to enhance team performance and product knowledge.
- Managed daily operations to ensure effective customer service and engagement.
- Developed strategies to improve sales processes and customer interactions.
- Mentored junior sales representatives to build skills and confidence in selling.
- Identified potential customers and developed relationships with them.
- Maintained a thorough knowledge of product lines in order to effectively respond to customer questions or concerns.
- Managed client contracts ensuring compliance with terms of agreement.
- Recruited, trained, coached, mentored, and evaluated new staff members in order to ensure the highest level of customer service was provided at all times.
Master Merchandiser (Part-Time)
Driveline
Ogallala, NE
01.2024 - 08.2024
- Managed product placement to maximize visibility and appeal to customers.
- Collaborated with sales teams to forecast inventory needs and trends.
- Conducted regular audits of merchandise displays for compliance with brand standards.
- Coordinated with vendors to ensure timely delivery of merchandise and supplies.
- Maintained accurate records of inventory levels and product performance metrics.
- Monitored store performance metrics to identify areas for improvement in visual merchandising standards.
- Conducted regular store visits to assess merchandising compliance with corporate standards.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Built product displays and placed appropriate signage for merchandise.
- Monitored stock to maintain sufficient quantity of featured product.
- Assisted in gathering and moving materials and equipment for assigned displays.
Maintenance Technician
Pilot Flying J Travel Center
Ogallala
01.2023 - 10.2023
- Conducted routine inspections of equipment and systems for maintenance needs.
- Performed repairs on HVAC, plumbing, and electrical systems to ensure functionality.
- Maintained cleanliness and organization of maintenance tools and work areas.
- Collaborated with team members to troubleshoot and resolve technical issues efficiently.
- Implemented preventive maintenance schedules to enhance equipment reliability.
- Responded promptly to service requests, ensuring timely resolution of issues experienced by customers.
- Operated hand and power tools to complete repairs.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
- Maintained accurate records of all maintenance activities performed.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Replaced defective parts such as bearings, seals, gears, valves.
- Installed new systems, replacement parts, and components to maintain proper operation.
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Diagnosed mechanical problems using visual inspections and test instruments.
Education
Finch-Henry Center
Batesville, MSCarpentry - Carpentry
Batesville Job Corps
Batesville, MS 01.1993 - 07.1994
Retail Sales - Retail Sales
Batesville Job Corps
Batesville, MS 08.1993 - 07.1994
Some College (No Degree) - Business Administration And Management
Kaplan College
Lincoln, Nebraska, NESome College (No Degree) - Business Administration
Southeast Community College
Lincoln, Nebraska, NESome College (No Degree) - Business Administration And Management
Mid-Plains Community College
Ogallala, NESkills
- Staff training
- Inventory management
- Visual merchandising
- Loss prevention
- Customer service
- Team leadership
- Sales strategy
- Property inspections
- Lease compliance
- Problem solving
- Effective communication
- Conflict resolution
- Merchandise planning
- Employee scheduling
- Store maintenance
- Policy enforcement
- Employee coaching
- POS systems
- Staff supervision
- Mentoring and coaching
- Strategic planning
- Store opening and closing
- Store organization
- Display setup
- Shift scheduling
- Attention to detail
- Inventory control
- Operations
- Inventory counting
- Stock rotations
- Relationship building and management
- Sales techniques
- Customer service and engagement
- Database management
- Team management
- Systems and software expertise
- Incident reports
Timeline
1st Assistant Store Manager
Pump and Pantry
03.2025 - Current
Retail Team Leader
Maverik Gas Station
08.2024 - 04.2025
Sales Representative Manager (Part-Time)
Victra-Verizon
05.2024 - 03.2025
Master Merchandiser (Part-Time)
Driveline
01.2024 - 08.2024
Maintenance Technician
Pilot Flying J Travel Center
01.2023 - 10.2023
Property Manager
Havany Properties
03.2022 - Current
Retail Sales - Retail Sales
Batesville Job Corps
08.1993 - 07.1994
Carpentry - Carpentry
Batesville Job Corps
01.1993 - 07.1994
Finch-Henry Center
Some College (No Degree) - Business Administration And Management
Kaplan College
Some College (No Degree) - Business Administration
Southeast Community College
Some College (No Degree) - Business Administration And Management
Mid-Plains Community College