Marco Rivera Ramirez
Norwalk
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving. Currently pursuing an associate's degree in business management to further enhance leadership and operational skills. Fluent in English and Spanish, facilitating diverse customer interactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Manager
Friar Tux
Costa Mesa
02.2022 - Current
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision.
- Implemented effective strategies to drive sales growth and achieve revenue targets on a consistent basis.
- Meet with Preferred Vendors, Uniforms/hospitality accounts, and any active school accounts to ensure sales revenue continues but most importantly increases.
- Maintain and increase customer satisfaction in order to gain more customer reviews via Google, Yelp, & L360.
Sales Associate
Autonation Toyota of Cerritos
Cerritos
06.2021 - 02.2022
- As an automotive sales specialist I help customers find exactly what they are looking for, making attention to detail super important.
- Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Build lasting relationships with customers to have return clients and referrals.
Education
Business Management - Associate
Cerritos College
Cerritos, CA10.2025
Skills
- Scheduling and communication
- Sales management
- Customer service
- Retail operations
- Inventory management
- Microsoft Excel proficiency
- Cash handling
- Staff training
- Driving skills
Certification
Driver's License
Languages
- English, Fluent
- Spanish, Fluent
Personal Information
Work Permit: Authorized to work in the US for any employer
Willing To Relocate
- Long Beach, CA
- Orange County, CA
- Los Angeles, CA
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Store Manager
Friar Tux
02.2022 - Current
Sales Associate
Autonation Toyota of Cerritos
06.2021 - 02.2022
Business Management - Associate
Cerritos College