Marco Rodriguez
El Paso,TX
Summary
Proven leader and efficient problem-solver, I excelled as a Cashier Team Lead at Spasso Cafe and Gelato, enhancing customer service and reducing cash discrepancies. Trained staff for 2 years, demonstrating adaptability, team management and communication skills, always ensuring operational excellence and reliability.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Spasso Cafe and Gelato
06.2021 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Restocked and organized merchandise in front lanes.
- Trained team members on cash register operation and cash handling.
Education
High School Diploma -
Cathedral High School
El Paso, TX05.2024
Associate of Arts - Multidisciplinary Studies
El Paso Community College
El Paso, TX05.2024
Bachelor of Science - Mechanical Engineering
The University of Texas At El Paso
El Paso, TX05.2026
Skills
Customer Service
Team Leadership
Punctual and Reliable
Positive Attitude
Team Management
Loss Prevention
Adaptability and Dependability
Problem-Solving
Languages
Spanish
Native or Bilingual
Timeline
Cashier Team Lead
Spasso Cafe and Gelato
06.2021 - Current
High School Diploma -
Cathedral High School
Associate of Arts - Multidisciplinary Studies
El Paso Community College
Bachelor of Science - Mechanical Engineering
The University of Texas At El Paso
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