Marco Sanchez
Coppell
Summary
Results-driven Front End Manager known for high productivity and efficient task completion. Possess specialized skills in customer service management, team leadership, and sales strategy implementation. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and positive customer experiences.
Overview
5
5
years of professional experience
Work History
Front End Manager
Green Acres Nursery & Supply
Coppell
01.2023 - Current
- Managed daily operations of retail garden center and nursery.
- Trained staff on customer service and product knowledge standards.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Assisted in troubleshooting hardware and software issues that occurred.
- Configured and maintained user accounts in company systems.
- Installed the POS system for both Irving and Melissa locations.
- Maintained inventory records of all hardware equipment used by the organization.
- Provided technical support during software installations and upgrades.
Sales Associate
Grow It Land Design
Coppell
08.2020 - 11.2022
- Assisted customers in selecting plants and landscaping materials.
- Collaborated with team members to enhance customer service experience.
- Processed transactions accurately using point-of-sale system.
- Provided accurate information about products, prices and services.
Education
High School Diploma -
Coppell High School
Coppell05-2022
Skills
- Inventory management
- Software troubleshooting
- User account configuration
- Product knowledge enhancement
- Attention to detail
- Technical support
- Contract management
- Seasonal planning
- Customer relationship management
References
References available upon request.
Timeline
Front End Manager
Green Acres Nursery & Supply
01.2023 - Current
Sales Associate
Grow It Land Design
08.2020 - 11.2022
High School Diploma -
Coppell High School