Marco Solis
Mundelein,IL
Summary
Professional shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering productive and positive workplace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead
Potbelly's Sandwich Shop
09.2022 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Helped store management meet standards of service and quality in daily operations.
Meat Clerk
Marianos
06.2022 - 08.2022
- Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
- Cut meats to customer specifications and answered questions about specialty products.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
Education
Associate of Arts - Business Administration
College Of Lake County
Grayslake, IL01-2025
High School Diploma -
Mundelein High School
Mundelein, IL05-2023
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Staff supervision
- Conflict resolution
- Operations monitoring
- Operations management
- Crew coordination
- Quality control
Certification
- ServSafe Food Handler's Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Shift Lead
Potbelly's Sandwich Shop
09.2022 - Current
Meat Clerk
Marianos
06.2022 - 08.2022
- ServSafe Food Handler's Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Associate of Arts - Business Administration
College Of Lake County
High School Diploma -
Mundelein High School
Similar Profiles
Savanna JonesSavanna Jones
Team Member at Potbelly's Sandwich ShopTeam Member at Potbelly's Sandwich Shop
Mariam SihMariam Sih
General Manager at Potbelly's Sandwich ShopGeneral Manager at Potbelly's Sandwich Shop
Summer FrohriepSummer Frohriep
Team Member at Potbelly's Sandwich ShopTeam Member at Potbelly's Sandwich Shop