Overview
Work History
Education
Skills
Timeline
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Marco Vargas Martinez

Las Vegas,NV

Overview

7
7
years of professional experience

Work History

Fine Dining Server

LPM - Cosmopolitan
10.2023 - Current
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Increased table turnover rate through efficient order taking and timely delivery of dishes.
  • Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.

Model Server Assistant

Allē Lounge On 66
01.2022 - 10.2023
  • Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
  • Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
  • Provided attentive service and proactively assessed guest needs.

Pool Supervisor

Luxor Las Vegas
02.2020 - 03.2022
  • Enhanced pool safety by implementing and enforcing strict rules and regulations.
  • Boosted customer satisfaction through timely resolution of complaints or concerns raised by patrons.
  • Managed staff schedules, promoting efficient use of resources and maintaining optimal staffing levels.
  • Trained new lifeguards to ensure they were properly prepared for their roles, resulting in a highly skilled team.

Cabana Host

Luxor Las Vegas
05.2019 - 02.2020
  • Enhanced guest satisfaction by providing excellent cabana services and addressing their needs promptly.
  • Increased repeat business with exceptional customer service, creating lasting relationships with guests.
  • Ensured a clean and safe environment for guests by maintaining the cleanliness of the cabanas and surrounding areas.
  • Streamlined the reservation process, making it more efficient and user-friendly for both staff and guests.

Assistant Manager

HyperX Esports Arena
03.2017 - 01.2020
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

Associate of Arts - Hospitality Administration And Management

College of Southern Nevada
Las Vegas, NV

Skills

  • Luxury Experience Management
  • Transaction Processing
  • Staff Training
  • Menu Memorization
  • Forbes Travel Guide Certified
  • The ability to be detail oriented when planning, organising, and to be driven by results

Timeline

Fine Dining Server

LPM - Cosmopolitan
10.2023 - Current

Model Server Assistant

Allē Lounge On 66
01.2022 - 10.2023

Pool Supervisor

Luxor Las Vegas
02.2020 - 03.2022

Cabana Host

Luxor Las Vegas
05.2019 - 02.2020

Assistant Manager

HyperX Esports Arena
03.2017 - 01.2020

Associate of Arts - Hospitality Administration And Management

College of Southern Nevada

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Marco Vargas Martinez