Marcos Andrade
Albuquerque,NM
Overview
2
2
years of professional experience
Work History
Sales Associate
People’s Flower Shops
02.2024 - Current
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Cleaned and maintained store to Department of Agriculture regulations.
- Built relationships with customers to encourage repeat business.
- Stocked merchandise, clearly labeling items with accurate prices, and curating displays.
Front Desk Associate
Midtown Sports and Wellness
08.2023 - 02.2024
- Greeted and mingled with members upon entry and exit.
- Processed payments through POS system.
- Answered and directed phone calls through a multi-line phone system.
- Maintained front desk and lobby to company standards
- Managed member racquetball, squash, pool and class reservations.
- Balanced and managed cash register in accordance with company guidelines
House Keeping Associate
Midtown Sports and Wellness
08.2023 - 02.2024
- Mopped, swept, and polished wood floors.
- Vacuumed and shampooed carpeted areas.
- Wiped down all windows, mirrors, and hard surface areas with appropriate disinfectant.
- Laundered towels using industrial washers and dryers.
- Sanitization of toilets, urinals, showers, sauna, and steam room.
- Restocked paper products as well as body and hair care products.
- Proper handling and disposal of hazardous waste.
Education
GED -
Central New Mexico Community College
Albuquerque, NM06-2023
Skills
- Problem-solving skills
- Cash register operation
- Multi-tasking strength
- Teamwork and collaboration
- Conflict resolution
- Hospitality and accommodation
Timeline
Sales Associate
People’s Flower Shops
02.2024 - Current
Front Desk Associate
Midtown Sports and Wellness
08.2023 - 02.2024
House Keeping Associate
Midtown Sports and Wellness
08.2023 - 02.2024
GED -
Central New Mexico Community College