Summary
Overview
Work History
Education
Skills
Timeline
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Marcos Lopez

Maspeth,NY

Summary

  • Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
  • Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
  • Upbeat, customer-focused Sales Associate with six years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
  • Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
  • Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

7
7
years of professional experience

Work History

Sales Representative

Crosstown Solutions
Brooklyn, NY
12.2023 - 02.2024
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Analyzed customer feedback to improve products and services.
  • Conducted market research to identify potential customers and their needs.
  • Negotiated pricing contracts with customers to maximize profits.
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.

Retail Sales Associate

Rouge & Blanc Wine and Liquors
New York, NY
07.2018 - 09.2023
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Stocked shelves with merchandise according to company standards.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Handled price checks to keep store orderly and efficient.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Promoted special offers and discounts to encourage additional purchases.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Retail Sales Associate

Yorkshire Wine & Spirits
New York, NY
06.2017 - 03.2018
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Kept informed about new products arriving at the store on a regular basis.
  • Helped customers by answering questions and locating merchandise.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Created price tags and merchandise signs for new items.
  • Handled price checks to keep store orderly and efficient.

Education

High School Diploma -

Manhattan Center For Science & Mathematics
New York, NY
06.2014

Skills

  • Order Processing
  • Customer Service
  • Regulatory Compliance
  • Loss Prevention
  • Display Setup
  • Retail Sales

Timeline

Sales Representative

Crosstown Solutions
12.2023 - 02.2024

Retail Sales Associate

Rouge & Blanc Wine and Liquors
07.2018 - 09.2023

Retail Sales Associate

Yorkshire Wine & Spirits
06.2017 - 03.2018

High School Diploma -

Manhattan Center For Science & Mathematics

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Marcos Lopez