MARCOS SAMPER
Cape Coral,FL
Overview
7
7
years of professional experience
Work History
Operation Manager
CVS Pharmacy
Cape Coral, Florida
08.2023 - Current
- Supervised and managed team of employees to ensure efficient operations;.
- Provided direction, guidance, and coaching to staff members in accordance with store policies and procedures;.
- Monitored employee performance and productivity to ensure quality standards were met;.
DISPATCHER
American Samper Corp
Miami, FL
11.2018 - 08.2023
- Collaborated with drivers to maintain deadline adherence, provide assignments, and exchange information
- Maintained database and dispatch logs with daily updates
- Reviewed dispatch needs and communicated with drivers to execute services
DELIVERY DRIVER
Amazon
Cape Coral, FL
03.2022 - 09.2022
- Goal-oriented [Job Title] supporting fast-paced operations in large fulfillment centers
- Punctual worker receiving requests and completing according to exact specifications
- High-performing Fulfillment Associate dependable in carrying out assignments
- Promotes customer confidence and satisfaction with accurate order preparation
- Trained to load balanced trailers with properly secured loads
- Focused on consistently exceeding customer expectations by accurately packing and shipping orders without delay
- Bringing experience as [Job Title] in fast-paced settings
- Always looking to increase efficiency and support company's success
FC ASSOCIATE
Amazon
Fort Myers, FL
11.2021 - 03.2022
- Built pallets correctly to minimize product damage in transportation and maximize trailer space
- Maintained warehouse pricing books for merchandise such as [Type] and [Type]
- Collected and disposed of excess stock, defective items or obsolete materials
- Maintained clean containers, conveyors and work areas to minimize safety issues
SUPERVISOR
CVS
Hialeah Gardens, FL
10.2018 - 03.2020
- Helped drivers navigate construction areas and congested traffic to reduce delays
- Oversaw dispatch coordination and directed drivers on special instructions
- Scheduled shipments and communicated with customers on current shipment status
- Monitored schedules and resources to prioritize and dispatch work orders
- Assisted with accidents, delays, and product shortages with quick problem solving for smooth deliveries
- Reported driver performance issues or concerns to management for resolution
- Organized daily assignment and run schedules for individuals and crews
- Prepared daily work and run schedules
- Created culture of continuous improvement to inspire employees to take action to solve problems
- Planned and published production schedule and directed staffing and resources to meet production goals
- Coached employees and offered challenging assignments to develop leadership among team members
- Met and exceeded productivity with implementation of new processes to improve quality output
- Assigned tasks to team members based on individual strengths and promoted teamwork-driven environment to meet goals
- Collected statistical data and documentation to report on production status
- Facilitated completion of stock locator audits and related processes to keep track of merchandise
- Processed the day-to-day documentation between departments, consistently maintaining effective communication and eliminating bottlenecks
Education
HIGH SCHOOL DIPLOMA - Relevant Coursework
Hialeah Gardens High School
Hialeah Gardens, FL06.2019
Skills
- Customer relations
- Prioritization
- Priority management
- Training and development
- Set up devices
- Report exceptions
- Coordinate supplies
- Maintain systems
- Verbal communication
- Organization
- Motivation
Languages
Spanish
Native or Bilingual
Timeline
Operation Manager
CVS Pharmacy
08.2023 - Current
DELIVERY DRIVER
Amazon
03.2022 - 09.2022
FC ASSOCIATE
Amazon
11.2021 - 03.2022
DISPATCHER
American Samper Corp
11.2018 - 08.2023
SUPERVISOR
CVS
10.2018 - 03.2020
HIGH SCHOOL DIPLOMA - Relevant Coursework
Hialeah Gardens High School