Marcos Valentine

Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.

• Identified areas of improvement in processes, contributing to increased efficiency and reduced operational costs.
• Promoted brand loyalty through exceptional personalized experiences that fostered long-term relationships with clientele.
• Streamlined communication channels for improved customer service experience and faster issue resolution.
• Drive more then 40 vehicles into detail shops, vacuum, and car washes.

• Stocked shelves and organized merchandise displays for easy retrieval.
• Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
• Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
• Pleasantly greeted customers and provided prompt and courteous service.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Addressed customer complaints and concerns, providing mutually beneficial solutions.