Marcus Baldwin
Amazon Flex
Austin,TX
1
Certification
2027
years of professional experience
Trained in warehouse operations, towing, and food safety standards. Proven customer service background focused on building and maintaining customer relationships. Efficient across cooking, driving, cleaning, and organized task execution.
Education and experience in film production and live entertainment
Work History
Delivery Driver
- Delivered products safely to customer sites using assigned routes and delivery schedules.
- Inspected vehicle condition, cargo security, and safety equipment before each trip.
- Loaded and unloaded fragile materials with careful handling to prevent breakage.
- Verified delivery paperwork, purchase orders, and customer signatures for accurate order completion.
Food Delivery Driver
1 Year 10 Months- Delivered food orders efficiently, ensuring timely arrivals and customer satisfaction.
- Navigated routes using GPS to optimize delivery times and reduce fuel consumption.
- Maintained vehicle cleanliness and functionality, performing routine inspections and minor repairs.
- Communicated effectively with customers regarding order status and delivery updates.
- Collaborated with restaurant staff to streamline order preparation and minimize delays.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Verified orders prior to completing deliveries to avoid customer complaints.
Box Truck Driver
6 Months- Operated box truck to transport donated goods efficiently and safely
- Conducted vehicle inspections to ensure safety compliance and operational readiness.
- Assisted in training new drivers on safety protocols and equipment operation.
- Collaborated with warehouse staff to unload, sort, and organize donations effectively.
- Streamlined processes to improve route planning and increase fuel efficiency.
- Mentored junior drivers in best practices for customer interaction and service excellence.
- Enhanced overall team performance by assisting with warehouse operations as needed.
Tow Truck Driver
9 Months- Operated a tow truck to safely and efficiently transport disabled vehicles to designated locations
- Responded promptly to service calls, ensuring timely arrival at the scene
- Communicated effectively with dispatchers, providing updates on job status and any issues encountered
- Provided exceptional customer service by assisting stranded motorists with empathy and professionalism
Roadside Assistant
9 Months- Executed on-the-spot repairs for common issues such as flat tires, dead batteries, and lockouts, ensuring minimal disruption for customers
- Utilized specialized tools and equipment to safely tow disabled vehicles to designated locations when necessary
- Provided clear explanations of repair options available to customers while considering their budgetary constraints
- Continuously updated knowledge of automotive technology advancements through ongoing training programs
- Delivered exceptional response times by efficiently navigating through traffic using GPS systems
Merchandiser
6 Months- Designed and implemented visually appealing displays to showcase merchandise in accordance with brand guidelines
- Managed inventory levels and ensured proper stock rotation to maintain a fresh and enticing shopping environment
- Developed creative solutions for maximizing limited space while maintaining an organized and aesthetically pleasing layout
- Conducted regular store visits to assess visual merchandising standards across multiple locations
Long Haul Driver
2 Months- Crew driver for railroad.
- Maintained accurate records of mileage, fuel usage, and delivery details for each trip
- Adhered to all traffic laws, regulations, and safety procedures while operating commercial vehicles
- Coordinated with dispatchers to plan routes that optimize efficiency and meet delivery deadlines
- Ensured compliance with federal regulations regarding hours of service limits for driving time and rest periods
Corrugate tech / Janitorial
11 Months- Cleaning and maintaining Amazon warehouse, using forklifts and pallets jacks to move heavy items for disposal.
- Suggested ways to be more efficient daily. Training all new crew.
- Fork lift center rider certification
Doordash Driver
5 Years 4 Months- Using GPS, and street smarts to deliver everything to anyone in a timely manner
- Picked up and delivered food and packages
- Drive Hundreds of miles per week
- Performed daily preventative maintenance and repairs
Delivery Driver
1 Month- Receiving, Picking, and delivering windshields and other auto glass in a warehouse. Forklift and heavy lifting.
- Delivered packages and goods to customers in a timely and efficient manner
- Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally
- Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
Cashier/Cook
10 Months- Store functions, labor maintenance, shipping and receiving, food safety, training, food prep, banking, catering
- Developed and implemented strategies to improve productivity and streamline processes
- Managed daily operations, including scheduling, inventory management, and customer service
- Collaborated with cross-functional teams to develop and execute marketing campaigns
- Maintained high standards of quality control to ensure customer satisfaction
- Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture
Camera Op/News Specialist/Master Control
7 Years 2 Months- Directing, Videography, Lighting, Editing, Audio, Equipment maintenance
- Proficient in Excel, Media Pitch, MediaFire, Adobe Suite
- Quality Control, Log keeping, Computer maintenance
- Master Control Operation, broadcast monitoring, video editing, live television broadcasting
Prep Chef/Delivery Driver/Stocker
1 Year 10 Months- Food prep, supply and demand, unloading and stocking food and supplies
- Counting and keeping track of stock, catering, extra driving experience
- Collaborated with team members to meet production targets and deadlines
Intern
1 Year- Hands-on experience with professional film production.
- Experienced with lights, grip work, and script supervision.
- Post editing skills on commercials and films with Adobe Premier and After Effects
- Talent management
- Individual and team film production
Teacher
6 Months- Developed comprehensive activities and projects to encourage children to learn.
- Interacted with other teachers to maintain teamwork.
- Undertook many Early childhood development training courses
Skilled Laborer
4 Years 4 Months- Gained chemical knowledge and safety awareness
- Hands-on small business understanding
- Extensive lawn maintenance experience
Customer Service Representative
3 Years 10 Months- Experienced with bookkeeping, quality control, and outside sales.
- Team leadership training.
- Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
- Developed and implemented strategic plans to drive business growth and increase profitability
- Led a team of 24 employees, providing guidance, training, and support to ensure high levels of productivity and performance
- Developed training programs to enhance employee skills in areas such as customer service, product knowledge, and sales techniques
Education
TDLR License - Tow Truck Driving And Safety
Certificate in Film Production
Skills
Communication
Fast learner
Time management
Punctual
Customer Service
Safety certificate in all types of jobs
Labor management
POS
Early Education
Microsoft Excel
Microsoft Word
Videography
Photography
Lighting
Carpentry
Shipping/Receiving
General Maintenance
Teaching
Bookkeeping
Skilled labor
Food Safety
Cooking
Outside Sales
Social Media Management
Video Editing
Video Production
Culinary Experience
Restaurant Experience
Branding
Kitchen Management Experience
Adobe Photoshop
Foley Artist
Sound Editing
Quality Control
Talent Management
Public Relations
Typography
Content Creation
Logo Design
Event Planning
Graphic Design
Microsoft Office
Delivery driver
Forklift
Order fulfillment
Driving
Construction
Warehouse
Merchandising
Sales
Typing
Supply chain
Training & development
Photo editing
Final Cut Pro
Marketing
Adobe Creative Suite
Motion graphics
Cash handling
Customer relationship management
Project management
Organizational skills
Time management
Box truck
Computer networking
Commercial driving
Writing skills
Computer skills
Communication skills
Supervising experience
Retail sales
Senior leadership
Automotive diagnostics
Tow truck
GPS and route planning
Safe driving
Problem-solving
Certification
- Certified in Towing operations, TDLR, Dallas, TX
- Commercial Driver's License (CDL) Class C, 2030-11-01, TX, H (Hazardous Materials), P (Passenger vehicles)
- Commercial Driver's License (CDL) Class A, 2025-07-01, TX
- Certified Film Producer, Radio and Film Connection- 2014-04
Willing To Relocate
- Dallas-Fort Worth, TX
- Austin, TX
- Amarillo, TX
- Colorado
Personal Information
Accomplishments
Created Metal Unicorn Productions and lead a successful team through multiple media campaigns and short films while specializing in Cinematography, Directing and post Production
Timeline
Box Truck Driver
Habitat for Humanity Restore
02.2025 - 08.2025Read More
Food Delivery Driver
Zipfleet
01.2025 - 2026Read More
Tow Truck Driver
Lockout Legends LLC
04.2024 - 01.2025Read More
Roadside Assistant
Lockout Legends LLC
04.2024 - 01.2025Read More
Merchandiser
SAS Retail Services
02.2024 - 08.2024Read More
Long Haul Driver
Railcrew Xpress (RCX)
02.2024 - 04.2024Read More
Corrugate tech / Janitorial
ABM Industries Inc.
04.2023 - 03.2024Read More
Delivery Driver
American Glass Distributors
02.2023 - 03.2023Read More
Cashier/Cook
Dickey's Bbq Pit
08.2021 - 06.2022Read More
Doordash Driver
DoorDash
07.2018 - 11.2023Read More
Camera Op/News Specialist/Master Control
KFDA News Channel 10
10.2014 - 12.2021Read More
Prep Chef/Delivery Driver/Stocker
Jason's Deli
02.2013 - 12.2014Read More
Teacher
Cheryl's Children's Garden Preschool
07.2012 - 01.2013Read More
Intern
Blue Flame Studios
03.2012 - 03.2013Read More
Skilled Laborer
Lawnilizer LLC
10.2007 - 02.2012Read More
Customer Service Representative
Chick-fil-a
11.2003 - 09.2007Read More
Radio and Film Connection
Certificate in Film Production
Read More
TDLR
TDLR License from Tow Truck Driving And Safety
Read More
Delivery Driver
Amazon Flex
2026 - CurrentRead More