Marcus Chacon
Houston
Summary
Results-driven Retail Management Professional with 10 years of leadership experience. Delivered operational improvements in multi-million dollar departments, focusing on strategic replenishment, P&L management, and team development. Optimized store performance and enhanced customer experience by leveraging inventory analysis and disciplined leadership.
Overview
10
10
years of professional experience
Work History
Store Manager
Walmart
Houston
08.2024 - Current
- Directed daily operations for high-volume retail unit, ensuring optimal performance across all departments and shifts.
- Analyzed financial reports and P&L statements to identify trends and inform strategies for sales growth.
- Led and mentored large cross-functional team, fostering accountability and professional development.
- Oversaw logistics from freight reception to merchandising, ensuring compliance with corporate standards and smooth operations.
- Collaborated with regional leadership to implement initiatives that enhanced operational efficiency and improved customer satisfaction.
Assistant Manager
Walmart
Houston
02.2021 - 08.2024
- Supervised daily operations, resulting in improved store efficiency and enhanced customer service.
- Trained and mentored new staff on company policies and procedures.
- Managed inventory levels to maximize product availability and reduce shortages.
- Coordinated staff schedules to ensure optimal coverage during peak hours, supporting customer satisfaction.
- Conducted regular inspections to ensure compliance with safety regulations.
Team Lead
Walmart
Houston
02.2016 - 02.2021
- Led team to optimize operations in high-traffic retail environment, enhancing customer experience.
- Delegated tasks based on individual skill sets to maximize team productivity.
- Trained new employees on store policies and customer service skills, increasing team effectiveness.
- Oversaw daily store activities to maintain a clean and organized environment.
- Managed inventory levels and coordinated product restocking processes.
Education
High School Diploma -
Jersey Village
HoustonSome College (No Degree) - Business Managment
Lone Star College
Houston, TXSkills
- Retail management systems and inventory tracking software
- Logistics management
- Regulatory compliance
- Root cause analysis
- Microsoft Office Suite
Languages
Spanish
Professional
Timeline
Store Manager
Walmart
08.2024 - Current
Assistant Manager
Walmart
02.2021 - 08.2024
Team Lead
Walmart
02.2016 - 02.2021
High School Diploma -
Jersey Village
Some College (No Degree) - Business Managment
Lone Star College