Marcus Dawson
Meridianville,AL
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies, committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
10
10
years of professional experience
Work History
Operations Manager
Road And Rail Services
09.2021 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Military Police Officer
Alabama Army National Guard
02.2014 - 06.2022
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Monitored gate activities, controlled traffic and responded to emergencies on base.
Warehouse Forklift Operator
Polaris Industries
02.2018 - 09.2021
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
Warehouse Order Picker
Dollar General Distribution Center
08.2013 - 01.2018
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Education
Bachelor of Science Cyber Security
Columbia College
Columbia, MO2026
High School Diploma -
Minor High School
Adamsville, AL05.2013
Skills
- Logistics Oversight
- Document Control
- Customer Retention
- Organizational Management
- Contract Management
- Process Improvement
- Performance Monitoring
- Program Administration
Timeline
Operations Manager
Road And Rail Services
09.2021 - Current
Warehouse Forklift Operator
Polaris Industries
02.2018 - 09.2021
Military Police Officer
Alabama Army National Guard
02.2014 - 06.2022
Warehouse Order Picker
Dollar General Distribution Center
08.2013 - 01.2018
Bachelor of Science Cyber Security
Columbia College
High School Diploma -
Minor High School
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